Sales Lead & Customer Experience Leader

West Marine; Easton (MD); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401k

Paid time off

Job summary

West Marine in Easton, Maryland is seeking a Sales Lead to play a key role in achieving sales goals. This position involves planning and managing store operations while delivering outstanding customer service. Responsibilities include guiding Crew Members, executing store strategies, and maintaining compliance with legal and company policies.

The ideal candidate will have strong communication skills, proven sales abilities, and a high school diploma. Benefits include medical, dental, vision, and 401k.

Qualifications

• Strong analytical and problem-solving capabilities.
• Ability to prioritize and delegate tasks appropriately.

Responsibilities

• Guide and develop Crew Members for excellent store operations.
• Manage Omni-Fulfillment operations.
• Provide high-level customer support with expertise in boating products.
• Ensure compliance with legal requirements and store policies.

Skills

Strong verbal and written communication skills

Excellent sales and customer service abilities

Attention to detail and strong organizational skills

Proven ability to meet deadlines

Effective supervisory and leadership skills

Proficient in Microsoft Office Suite

Education

High school diploma or equivalent

Two years of related experience

Job description

West Marine in Easton, Maryland is seeking a Sales Lead to play a key role in achieving sales goals. This position involves planning and managing store operations while delivering outstanding customer service. Responsibilities include guiding Crew Members, executing store strategies, and maintaining compliance with legal and company policies.

The ideal candidate will have strong communication skills, proven sales abilities, and a high school diploma. Benefits include medical, dental, vision, and 401k.