Boat Gear Sales Specialist

West Marine; Virginia Beach (VA); On-site; USD 17,000 - 20,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Paid time off

Job summary

West Marine is seeking a Sales Associate to deliver exceptional customer service and a positive shopping experience in Virginia Beach. You will understand customer needs, suggest products, and facilitate transactions while maintaining inventory, pricing, and displays.

This role supports BOPIS and store operations with a focus on accuracy and customer satisfaction. You will work in a team‑driven environment, requiring strong communication, active listening, and reliable handling of transactions.

Qualifications

• Strong verbal and written communication skills.
• Active listening to understand customer needs.
• Proven sales and customer service abilities.
• Familiarity with merchandise and ability to learn POS systems quickly.

Responsibilities

• Greet and welcome customers as they enter the store.
• Engage with customers to understand needs and offer product recommendations.
• Assist customers in selecting products and direct them to the right aisles.
• Handle transactions and returns using the POS system.

Skills

Communication

Active listening

Sales/customer service

Merchandise knowledge

POS systems

Time management

Education

High school diploma or equivalent

Boating/retail experience preferred

Job description

West Marine is seeking a Sales Associate to deliver exceptional customer service and a positive shopping experience in Virginia Beach. You will understand customer needs, suggest products, and facilitate transactions while maintaining inventory, pricing, and displays.

This role supports BOPIS and store operations with a focus on accuracy and customer satisfaction. You will work in a team‑driven environment, requiring strong communication, active listening, and reliable handling of transactions.