Boat Service & Warranty Specialist

Bass Pro, LLC

Broken Arrow (OK)

On-site

USD 32,000 - 42,000

Full time

8 days ago

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Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a Service Specialist in Broken Arrow, OK. You will assist in service department operations, including unit inventory, pre-delivery inspection, and delivery orientation. You may help customers with service, warranty repairs, and parts questions.

You will coordinate with the Service Manager, assist with IDS work orders, and help ensure proper payment and paperwork for delivered units. A friendly, professional approach is essential.

Qualifications

Ability to perform simple math calculations.
Ability to communicate in a friendly, professional manner with customers and colleagues.
Ability to establish and maintain effective working relationships with customers, management and co-workers.

Responsibilities

Assist in service department operations including unit inventory procedures and PDI.
Assist customers with service, warranty repairs, and parts questions.
Prepare Owner’s Delivery Packet and delivery documents for pick-up.
Explain unit operation and maintenance procedures to customers.

Skills

Simple math

Customer service

Communication

Relationship building

Dealership data entry

Education

High School diploma or equivalent

Tools

IDS - bar code labeling and inventory system

Job description

You will coordinate with the Service Manager, assist with IDS work orders, and help ensure proper payment and paperwork for delivered units. A friendly, professional approach is essential.

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