Boat Service & Delivery Specialist

Bass Pro Shops; Rogers (MN); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Employee discounts

Job summary

Bass Pro Shops Rogers in Rogers, MN is seeking a Boat Service Specialist to support service department operations, including PDI, inventory, and customer-facing service or warranty work for boats, motors, and trailers.

You will assist with parts sales, drive invoices in IDS, and help coordinate delivery and orientation for customers; a strong emphasis on accurate, friendly service and teamwork is required.

Qualifications

• High School education or equivalent experience.
• Must be at least 21 years old to qualify for this position.
• Ability to perform various functions within Dealership Management data entry system.
• Ability to communicate in a friendly and professional manner with customers, vendors and fellow associates.
• Ability to establish and maintain effective working relationships with customers, management and co-workers.

Responsibilities

• Greet delivery, service, warranty and parts customers in a friendly, prompt and efficient manner.
• Answer service, warranty and parts questions over the phone and in person.
• Assist Receiving Department with unloading, inspection and VIN verification of new units.
• Affixes bar code labels to units received and updates lot location in IDS.
• Prints daily unit delivery schedule to prepare for upcoming orientations.
• Conducts final PDI and inspects detailing of all units scheduled to deliver and reports any issues to Service Manager.

Skills

Math calculations

Customer communication

Relationship building

DMS data entry

Education

High School education or equivalent experience

Job description

Bass Pro Shops Rogers in Rogers, MN is seeking a Boat Service Specialist to support service department operations, including PDI, inventory, and customer-facing service or warranty work for boats, motors, and trailers.

You will assist with parts sales, drive invoices in IDS, and help coordinate delivery and orientation for customers; a strong emphasis on accurate, friendly service and teamwork is required.