Boat Service & Delivery Specialist

Basspro; Broken Arrow (OK); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops is seeking a Service Specialist to support the Service Department, including pre-delivery inspection, delivery orientation, and warranty repairs for boats, motors, trailers, and ATVs/UTVs. The role involves customer interaction, inventory handling, and parts sales assistance, in a fast-paced retail environment.

The candidate will assist with VIN verification, bar code labeling, and IDS-based work orders while maintaining a clean, safe workspace and adhering to policy.

Qualifications

• High School education or equivalent.
• Must be at least 21 years old.

Responsibilities

• Provide friendly, prompt service to customers visiting the Service, Parts or Warranty areas.
• Assist with unloading, inspection, VIN verification, and preparing units for delivery.
• Explain unit operation and maintenance procedures to customers and document concerns.
• Assist with warranty repair authorization and related work orders in the IDS system.

Skills

Math calculations

Customer service

Communication

Relationship building

DMS data entry

Education

HS diploma or equivalent

Tools

Dealership Management System

Job description

Bass Pro Shops is seeking a Service Specialist to support the Service Department, including pre-delivery inspection, delivery orientation, and warranty repairs for boats, motors, trailers, and ATVs/UTVs. The role involves customer interaction, inventory handling, and parts sales assistance, in a fast-paced retail environment.

The candidate will assist with VIN verification, bar code labeling, and IDS-based work orders while maintaining a clean, safe workspace and adhering to policy.