BMC Helix Developer / Technical Consultant

Wise Skulls LLC; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Wise Skulls LLC is seeking an experienced BMC Helix Technical Consultant for a fully remote role. The candidate will bring hands-on expertise with AR System, Helix Platform, Digital Workplace, Service Catalog, and ITSM integrations to drive migration and integration projects.

The ideal professional has strong knowledge of REST/SOAP APIs, OAuth 2.0, SAML, and KPI-based reporting, and can work effectively in enterprise environments. Telework-friendly, US-based arrangements apply.

Qualifications

• Hands-on experience with BMC AR System including Forms, Active Links, Filters, Escalations, Permissions, and Audit Configuration.
• Experience with BMC Helix Platform / Innovation Studio, Record Definitions, Views, Processes, and Rules.
• Knowledge of Digital Workplace, Service Catalog, and Smart IT configuration.
• Strong experience with REST/SOAP APIs, Webhooks, JSON/XML, OAuth 2.0, and SAML.
• Experience with Helix reporting, dashboards, KPI frameworks, and audit-based metrics.
• Understanding of ITSM processes, including Incident, Change, Request, and Service Catalog.

Responsibilities

• Hands-on work with BMC AR System components (Forms, Active Links, Filters, Audits).
• Implement and optimize Helix Platform features, records, views, and rules.
• Configure Digital Workplace, Service Catalog, and Smart IT.
• Integrate systems using REST/SOAP, Webhooks, and OAuth 2.0 processes.
• Develop Helix dashboards and KPI metrics.

Skills

BMC AR System

Helix Platform

Digital Workplace

Service Catalog

ITSM integrations

REST APIs

SOAP APIs

Webhooks

JSON/XML

OAuth 2.0

SAML

Helix reporting

KPI frameworks

Tools

Git

CI/CD pipelines

Helix deployment

SailPoint

IAM platforms

Job description

We're Hiring: BMC Helix Developer / Technical Consultant On Fully Remote

We are looking for an experienced BMC Helix Technical Consultant with strong hands-on expertise in AR System, Helix Platform, Digital Workplace, Service Catalog, and ITSM integrations.

Key Responsibilities & Skills:

• Hands-on experience with BMC AR System, including Forms, Active Links, Filters, Escalations, Permissions, and Audit Configuration.
• Experience with BMC Helix Platform / Innovation Studio, Record Definitions, Views, Processes, and Rules.
• Knowledge of Digital Workplace, Service Catalog, and Smart IT configuration.
• Strong experience with REST/SOAP APIs, Webhooks, JSON/XML, OAuth 2.0, and SAML.
• Experience with Helix reporting, dashboards, KPI frameworks, and audit-based metrics.
• Understanding of ITSM processes, including Incident, Change, Request, and Service Catalog.

Preferred Qualifications:

• Experience with BMC Helix versions 25.x / 26.x.
• Exposure to Helix AI, HelixGPT, and cognitive chatbot integrations.
• Knowledge of SailPoint, Device42, CMDB, and IAM platforms.
• Experience with ServiceNow migration projects and SOX-controlled access provisioning.
• Familiarity with Git, CI/CD pipelines, and Helix deployment practices.
• Experience in telecommunications, media, or large enterprise environments.

Ideal Candidate:

A detail-oriented professional with strong analytical, troubleshooting, documentation, and stakeholder communication skills who can work effectively in a migration-driven environment.