Blissful Orthodontic Front Desk Scheduler

Smilebliss - Cedar Hill, TX; Cedar Hill (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

Smilebliss in Cedar Hill, TX is seeking a Scheduling Coordinator to act as the Bliss Expert, handling daily patient interactions, lead management, and front office coordination to deliver affordability, a blissful experience, and time efficiency.

You will manage new lead outreach, schedule consultations, support show rates, welcome patients, ensure smooth check-in/out, handle payments, and maintain accurate records to keep the practice running smoothly.

Qualifications

• 1+ year of medical, dental, or orthodontic experience.
• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Professional, positive, and patient-focused mindset.
• Alignment with the Smilebliss mission and values.

Responsibilities

• Lead Management and Scheduling: Ensure timely outreach, follow-up, and scheduling of all new leads.
• Schedule new patient consultations and support strong show rates.
• Confirm upcoming appointments and follow up on missed consultations.
• Maintain an organized, productive schedule and accurate documentation.
• Patient Flow and Experience: Welcome patients and support a smooth check-in and check-out process.
• Help ensure patients have a positive, comfortable, and confident experience.
• Schedule follow-up visits and support clear next steps in care.
• Contribute to efficient patient flow and on-time scheduling.
• Financial Responsibilities: Collect patient balances and payments at the time of service.
• Post payments accurately and maintain proper records.
• Support daily reconciliation and financial accuracy.
• Operations Support: Follow Smilebliss scheduling and operational protocols.
• Maintain accuracy in patient records and appointments.
• Support overall practice efficiency and team coordination.

Skills

Strong communication

Organizational skills

Multitask in fast-paced environment

Patient-focused mindset

Aligned with Smilebliss mission

Job description

Smilebliss in Cedar Hill, TX is seeking a Scheduling Coordinator to act as the Bliss Expert, handling daily patient interactions, lead management, and front office coordination to deliver affordability, a blissful experience, and time efficiency.

You will manage new lead outreach, schedule consultations, support show rates, welcome patients, ensure smooth check-in/out, handle payments, and maintain accurate records to keep the practice running smoothly.