Orthodontic Treatment Coordinator

Smilebliss - Sanger, TX; Sanger (TX); Sur place; USD 38 000 - 62 000; Plein temps

Avantages offerts par ce poste

Competitive salary with bonus

Paid Time Off

Paid Holidays

Retirement plan with employer match

Discounted treatment for employees and

Uniform allowance

Résumé du poste

Smilebliss is seeking a Treatment Coordinator to own the new patient process, guide patients through consultations, and clearly present treatment and financial options. You will support confident same-day starts and ensure a positive, efficient patient experience within a fast-paced dental/orthodontic setting.

You will coordinate contracts, consents, and scheduling, maintain accurate records, and collaborate with clinical and scheduling teams to drive strong case acceptance and practice growth.

Qualifications

• Must be able to clearly present treatment and financial options.
• Ability to guide new patients from exam to treatment decision.
• Strong communication and presentation skills.
• Excellent organization and attention to detail.

Responsabilités

• Lead the new patient consultation from exam through treatment decision.
• Present treatment options, benefits, timeline, and next steps.
• Coordinate same-day treatment starts, including contracts and consents.
• Follow up with patients who do not start on the same day and manage outreach.
• Maintain accurate contracts, records, and financial documentation.

Connaissances

Strong communication

Presentation skills

Organizational skills

Detail oriented

Fast-paced

Mission alignment

Description du poste

Position Overview

As our Treatment Coordinator, you will serve as theBliss Coordinator, owning the new patient process and ensuring consistent delivery of the Smilebliss mission: Affordability, a Blissful Experience, and Time Efficiency. You will guide patients through their consultation, clearly present treatment and financial options, and support confident same-day treatment starts. This role is essential in helping patients understand their options, feel confident in their decision, and begin treatment as efficiently as possible.

Smilebliss Model Delivery

Consultation and Treatment Coordination

• Lead the new patient consultation process from exam through treatment decision
• Present treatment recommendations clearly and support patient understanding of treatment benefits, timeline, and next steps
• Create a positive, efficient, and supportive consultation experience

Financial Presentation and Case Acceptance

• Present financial plans and payment options aligned with Smilebliss affordability standards
• Review and complete contracts and required paperwork accurately
• Support and encourage same-day treatment starts

Same-Day Treatment and Follow-Up

• Coordinate same-day treatment starts, including contracts, consents, and scheduling
• Manage follow-up communication for patients who do not start the same day
• Conduct timely call-backs and continued outreach to support case acceptance

Operations and Documentation

• Maintain accuracy in contracts, patient records, and financial documentation
• Follow Smilebliss protocols and ensure compliance with office processes
• Communicate effectively with the clinical and scheduling teams
• Support practice growth through strong case acceptance and patient coordination

Qualifications

• Dental or orthodontic experience preferred
• Strong communication and presentation skills
• Confidence discussing treatment and financial options
• Strong organizational skills and attention to detail
• Ability to work in a fast-paced environment
• Alignment with Smilebliss mission and values

What We Offer

• Competitive salary with bonus opportunities
• Paid Time Off
• Paid Holidays
• Retirement plan with employer match
• Discounted treatment for employees and immediate family
• Uniform allowance