Biotech AI Solutions Consultant - Pre-Sales

Benchling, Inc.; San Francisco (CA); Hybrid; USD 140,000 - 200,000; Full time

Job summary

Benchling is building the AI platform for biotech R&D, enabling scientists to design experiments, capture structured data, and run AI models within workflows. Benchling Solution Consultants lead complex IT deployments in collaboration with sales, services, and product teams to deliver the most valuable, credible solutions for customers.

This pre-sales role requires life sciences expertise, enterprise SaaS experience, and the ability to translate customer objectives into detailed solutions and

Qualifications

• PhD in Biology or related Life Science field with at least 2 years of work experience, preferably customer facing.
• Experience with scientific/informatics software such as LIMS or ELN; pre-sales demo experience is a plus.
• Ability to model scientific data and craft solutions using product knowledge and industry best practices.
• Willingness to travel 25–30% to customer sites.

Responsibilities

• Partner with account executives and leadership to create account and deal strategies.
• Manage organized discoveries to uncover customer needs and requirements relating to decision criteria and business issues.
• Craft solutions based on Benchling capabilities, industry best practices, and standard R&D functions that map to the customer science and current tech landscape.
• Present and demonstrate solutions persuasively, address questions and objections, and compare alternatives including build in-house.
• Engage with product management to provide insight into prospect needs and influence the roadmap.
• Provide leadership by creating reusable content and trainings; mentor other SCs to build their success.

Skills

Customer facing

Data modeling

Solution presentation

Agile mindset

Travel readiness

Education

PhD in Biology or Life Sciences

Tools

LIMS

ELN

Job description

Benchling is building the AI platform for biotech R&D, enabling scientists to design experiments, capture structured data, and run AI models within workflows. Benchling Solution Consultants lead complex IT deployments in collaboration with sales, services, and product teams to deliver the most valuable, credible solutions for customers.

This pre-sales role requires life sciences expertise, enterprise SaaS experience, and the ability to translate customer objectives into detailed solutions and