AI Biotech Solution Consultant — R&D & Pre-Sales

Benchling

New York (NY)

Hybrid

USD 119,000 - 175,000

Full time

2 days ago

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Job summary

Benchling is seeking a Life Sciences Solutions Consultant based near Tarrytown, NY to drive customer engagements and craft data-driven biotech solutions. You will partner with account executives and leadership to uncover needs, demonstrate Benchling’s capabilities, and shape implementation plans aligned with customer science workflows.

You will travel 25-30% to client sites, collaborate with product teams to influence roadmaps, and mentor others.

Qualifications

PhD in Biology or related field with 4+ years customer-facing experience.
Experience with LIMS, ELN or similar scientific software.
Ability to model scientific data and craft data-driven solutions.
Knowledge of research technology used by biopharma.
Agile/adaptable mentality and quick adoption of processes.
Willingness to travel 25-30%.

Responsibilities

Partner with account executives and leadership to craft account strategies and customer engagements.
Manage discoveries to uncover customer needs and decision criteria.
Craft solutions based on Benchling capabilities and R&D data models.
Present solutions persuasively and address questions; compare alternatives.
Collaborate with product management to influence the roadmap and communicate it to customers.
Create reusable content and trainings; mentor other customers and solutions consultants.