Biometric Technician: Fingerprint Processing & Frontline Service

Socket.dev; San Antonio (TX); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan

Disability and life insurance

Employee assistance program (EAP)

Paid holidays and vacation

Job summary

Amentum is seeking a Biometric Technician to support the USCIS Application Support Center in San Antonio, TX. You will perform biometrics registration, ensure secure entry, and deliver front-line customer service for applicants and staff.

Full-time role with typical hours and 40-hour weeks; familiarity with biometrics processing and security protocols is essential. Training is provided to certify within sixty days, with a broad benefits package available.

Qualifications

• Must obtain and maintain facility credentials / authorization. US citizenship required for credentials at this work location.
• High School Diploma or equivalent.
• Must speak and write in English.
• Ability to stand for scheduled shift duration.
• Ability to hold and grasp applicant’s hands for fingerprints.
• Must complete biometrics training and become certified within sixty days.

Responsibilities

• Complete biometrics registration for applicants seeking legal immigration to the United States.
• Ensure all entrants are approved and assist with crowd control and enforcing ASC rules.
• Provide front-line customer service as representatives of Amentum and the U.S. Government.
• Perform quality biometrics processing: fingerprints, photographs, and signatures.
• Screen applicants with valid appointment notices and IDs for entry to the ASC.
• Use crowd control barriers to ensure safe, organized facility entry.
• Visually inspect applicants and belongings prior to entry; uphold health/safety rules during crises.
• Report facility concerns to the Site Supervisor; conduct periodic checks.
• Assist Site Supervisor or Immigration Service Officer in contacting local authorities when needed.
• Maintain administrative paperwork: track processing times, reconcile biometrics, maintain visitor logs.

Skills

English proficiency

Customer service

Public interaction

Typing

Basic computer skills

Biometrics training

Education

High School Diploma or equivalent

Job description

Amentum is seeking a Biometric Technician to support the USCIS Application Support Center in San Antonio, TX. You will perform biometrics registration, ensure secure entry, and deliver front-line customer service for applicants and staff.

Full-time role with typical hours and 40-hour weeks; familiarity with biometrics processing and security protocols is essential. Training is provided to certify within sixty days, with a broad benefits package available.