Biometric Technician — On-Call Frontline Support

Amentum; Michigan City (IN); Hybrid; USD 22,000 - 30,000; Part time

Benefits offered by this job

Health insurance

401(k) matching

Educational reimbursement

Paid time off

Job summary

Amentum is seeking a Biometric Technician for an on-call role at the USCIS Application Support Center in Michigan City, IN. You will support biometric registration, crowd control, and customer service for individuals entering the facility.

The role emphasizes accuracy, compliance with program rules, and the ability to work in a high-traffic environment while completing administrative duties and biometrics processing tasks.

Qualifications

• High School Diploma or equivalent required.
• Must be able to speak and write in English.
• Ability to stand for shift duration and handle fingerprints.
• Able to work in a high-paced environment with the public.
• Successful biometrics training completed within sixty days.

Responsibilities

• Complete biometrics registration for applicants seeking legal immigration.
• Ensure entrants are approved and manage entry with crowd control as needed.
• Provide front-line customer service representing Amentum and USCIS.
• Perform biometrics processing: fingerprints, photos, signatures within timelines.
• Verify appointment notices and IDs for facility entry.
• Maintain visitor logs and complete related administrative tasks.

Skills

English proficiency

Customer service

Biometric processing

Education

High School Diploma or equivalent

Job description

Amentum is seeking a Biometric Technician for an on-call role at the USCIS Application Support Center in Michigan City, IN. You will support biometric registration, crowd control, and customer service for individuals entering the facility.

The role emphasizes accuracy, compliance with program rules, and the ability to work in a high-traffic environment while completing administrative duties and biometrics processing tasks.