Biometric Enrollment Support Specialist (Part-Time)

Amentum company; Pikesville (MD); On-site; USD 26,000 - 29,000; Part time

Job summary

Amentum is hiring a Customer Service (Biometric Enrollment) Specialist to welcome and assist individuals pursuing legal immigration to the United States at the USCIS Application Support Center. You will guide applicants through biometrics, verify identity, and ensure smooth entry while upholding security and privacy.

The role supports front-line service on behalf of the U.S. Government, with training provided by Amentum. Part-time, 20 hours per week; shifts include weekdays at the site.

Qualifications

• Must obtain and maintain facility credentials; US citizenship required.
• High School Diploma or equivalent.
• Must be able to speak and write in English.
• Ability to stand for shift duration.
• Ability to hold and grasp applicant’s hands to obtain quality fingerprints.
• Ability to work in a high paced environment with the public.
• Ability to type and use basic computer skills.

Responsibilities

• Complete biometrics registration for applicants seeking legal immigration to the United States.
• Ensure all entrants are approved applicants and provide crowd control and assist staff in enforcing ASC policies.
• Provide front-line customer service as representatives of Amentum and the U.S. Government.

Skills

Customer service

Biometrics

Crowd control

Data entry

Fingerprint capture

Administrative tasks

Education

High School Diploma or equivalent

Tools

Biometrics equipment

Job description

Amentum is hiring a Customer Service (Biometric Enrollment) Specialist to welcome and assist individuals pursuing legal immigration to the United States at the USCIS Application Support Center. You will guide applicants through biometrics, verify identity, and ensure smooth entry while upholding security and privacy.

The role supports front-line service on behalf of the U.S. Government, with training provided by Amentum. Part-time, 20 hours per week; shifts include weekdays at the site.