Biometric Enrollment Support Specialist

Amentum; San Francisco (CA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) plan

Paid time off

Educational reimbursement

Parental leave

Employee stock purchase plan

Disability and life insurance

Pet insurance

Job summary

Amentum seeks a Customer Service (Biometric Enrollment) Specialist to welcome and assist applicants pursuing legal immigration at a USCIS Application Support Center. You will guide biometrics appointments, verify identity, and capture biometrics with care and professionalism. This on-call position emphasizes flexible coverage with training provided.

Benefits include health options and a 401(k) plan. The role requires English fluency, HS diploma, and readiness to work in a dynamic public

Qualifications

• Must be able to speak and write in English.
• High School Diploma or equivalent.
• Ability to stand upright for shift duration.
• Ability to hold and grasp applicants' hands for fingerprints.
• Ability to work in a high paced environment with the public.
• Ability to type and use basic computer skills.
• Successful completion of biometrics training within sixty days.

Responsibilities

• Complete biometrics registration for applicants pursuing legal immigration.
• Ensure entrants are approved and provide crowd control for ASC staff.
• Provide front-line customer service as a representative of Amentum and the U.S. Government.

Skills

English proficiency

Public interaction

Typing

Customer service

Attention to detail

Education

High School Diploma or equivalent

Job description

Amentum seeks a Customer Service (Biometric Enrollment) Specialist to welcome and assist applicants pursuing legal immigration at a USCIS Application Support Center. You will guide biometrics appointments, verify identity, and capture biometrics with care and professionalism. This on-call position emphasizes flexible coverage with training provided.

Benefits include health options and a 401(k) plan. The role requires English fluency, HS diploma, and readiness to work in a dynamic public