Biometric Enrollment Specialist (On-Call)

Amentum company; Seattle (WA); On-site; USD 30,000 - 42,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) matching

Education reimbursement

Parental leave

Stock purchase plan

Tax savings

Disability insurance

Life insurance

Pet insurance

Job summary

Amentum is seeking a Casual On‑Call Customer Service Specialist at a USCIS Application Support Center in Seattle to greet applicants and guide them through biometrics. Position emphasizes patience, care, and compliance with ASC procedures.

Responsibilities include biometrics processing, crowd control, and maintaining visitor logs, with on-call hours Monday–Friday from 7:45am to 4:15pm. Compensation is $26.03 hourly with standard benefits and eligibility rules.

Qualifications

• Must be able to obtain and maintain facility credentials/authorization. US Citizenship required for credentials at this location.
• High School Diploma or equivalent.
• Must be able to speak and write in English.
• Stand for scheduled shift duration (excluding breaks).
• Hold and grasp applicants' hands for fingerprints.
• Work in a high-paced environment with the public.
• Type and use basic computer skills.
• Complete biometrics training and become certified within 60 days.

Responsibilities

• Complete biometrics registration for applicants seeking legal immigration to the United States.
• Ensure all entrants are approved applicants and visitors while providing crowd control and enforcing ASC rules.
• Provide front-line customer service as representatives of Amentum and the U.S. Government.

Skills

Communication skills

English fluency

People orientation

Multitasking

Empathy

Flexibility

Education

High school diploma

Job description

Amentum is seeking a Casual On‑Call Customer Service Specialist at a USCIS Application Support Center in Seattle to greet applicants and guide them through biometrics. Position emphasizes patience, care, and compliance with ASC procedures.

Responsibilities include biometrics processing, crowd control, and maintaining visitor logs, with on-call hours Monday–Friday from 7:45am to 4:15pm. Compensation is $26.03 hourly with standard benefits and eligibility rules.