Billing Specialist

Russell Tobin; New York (NY); On-site; USD 48,904 - 55,792; Full time

Benefits offered by this job

Comprehensive healthcare coverage

401(k) retirement savings

Employee discounts with preferred vendors

Life & disability insurance

Identity theft protection

Job summary

A national payment billing system client in New York, NY is seeking a Client Billing Associate to manage client invoicing processes and billing records. The ideal candidate will have strong organizational and communication skills, experience with billing systems, and proficiency in Microsoft Excel. This role offers competitive pay, healthcare benefits, and opportunities for long-term engagement. Applicants must be authorized to work in the United States.

Qualifications

• Strong organizational, communication, and data entry skills.
• Authorized to work in the United States.

Responsibilities

• Gather data, create bills, and forward bills to customers.
• Respond to billing inquiries.
• Set up and modify customer profiles in Advantage and other applications.
• Send out emails for product approval of monthly billing invoices.
• Conduct monthly meetings for validation of client billing.
• Maintain accurate customer billing records.
• Support audits and ensure compliance with policies.

Skills

Experience with Advantage application or similar billing systems

Ability to reconcile system reports

Ability to work with multiple stakeholders

Excellent written and verbal communication

Analytical and detail oriented

Working knowledge of AT&T or similar billing systems

Proficiency in Microsoft Office Excel

Ability to prioritize and manage multiple tasks

Job description

Russell Tobin & Associates is currently seeking a Client Billing Associate for one of our national payment billing system clients. Apply now for immediate consideration!

Contract

6+ months – likely to be extended

Location

Onsite in NYC, NY

Pay Rate

$35.50 - 40.50 per hour on W2

Job Description

Position Summary: This position is primarily responsible for the accurate and timely creation and delivery of client invoices, payment processing and the maintenance of client billing records. The Client Billing Associate serves as a key point of contact for client billing and the execution and distribution of customer invoices. Strong organizational, communication and data entry skills are essential for success in this role.

Qualifications Required

• Experienced with Advantage application or similar billing systems
• Ability to reconcile system reports against billing systems
• Ability to work with multiple stakeholders i.e. Finance, Product and Implementation in a high demand, team-oriented environment
• Excellent written and verbal communication to interact with customers and internal teams
• Analytical and detail oriented
• Working knowledge of AT&T or similar telecommunications provider billing systems
• Proficiency in Microsoft Office Excel
• Ability to prioritize and manage multiple tasks

Essential Functions and Responsibilities

• Gather data, create bills and forward bills to customers
• Respond to billing inquiries
• Set up and modify customer profiles in Advantage and other manual applications
• Send out emails for each product to get approval for monthly billing invoices by the SLA
• Conduct monthly meetings with Implementation Specialists for circuit additions/deletions to validate client billing is performed as intended
• Maintain accurate customer billing records
• Support audits and ensure compliance with departmental and company policies and procedures

Must be authorized to work in the United States

Why Join?

This role offers the chance to impact financial performance, gain exposure to strong leadership principles, and grow professionally—all with competitive pay and potential for long-term engagement.

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors