Billing Specialist

TalentBridge; City of Rochester (NY); On-site; USD 45,000 - 65,000; Part time

Job summary

TalentBridge is looking for a detail-oriented Billing Specialist in Rochester, NY to manage billing operations in a fast-paced environment. The role involves reviewing billing documentation, maintaining account data, and resolving discrepancies.

The ideal candidate will possess at least 3 years of experience in billing, invoicing, and customer service, along with strong analytical and problem-solving skills. Candidates should also have strong organizational capabilities and proficiency with Microsoft Excel.

Qualifications

• Minimum of 3 years of experience in billing and invoicing.
• Strong understanding of billing processes and account reconciliation.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Manage assigned billing accounts and review documentation for accuracy.
• Investigate and resolve billing discrepancies and invoicing errors.
• Communicate with internal departments and external clients regarding billing inquiries.

Skills

Billing and invoicing

Account management

Customer service

Reporting and data management

Microsoft Office Suite

Critical thinking

Problem-solving

Education

High School Diploma or equivalent

Tools

Microsoft Excel

Job description

Location: Rochester, NY
Schedule: Fully Onsite
Position Type: Contract-to-Hire

We are seeking a detail-oriented and organized Billing Specialist to support billing operations in a fast-paced office environment. This role is responsible for reviewing billing documentation, maintaining account data, resolving invoicing discrepancies, and supporting both internal teams and external clients. The ideal candidate will have experience in billing, invoicing, account management, and customer service, along with strong analytical and problem-solving skills.

Responsibilities

• Manage assigned billing accounts and review documentation for accurate system setup and invoicing
• Maintain and update billing records, customer information, pricing details, billing schedules, and account activity
• Process invoices, adjustments, rebills, cancellations, renewals, and account updates
• Investigate and resolve billing discrepancies, invoicing errors, and payment issues in a timely manner
• Run and review monthly billing reports to identify discrepancies and process corrections as needed
• Work across multiple systems simultaneously to support billing functions and account management
• Communicate with internal departments and external clients regarding billing inquiries and account updates
• Participate in client calls and provide support related to billing operations and account maintenance
• Monitor billing activity and ensure accuracy and compliance with company procedures
• Collaborate with cross-functional teams to resolve operational and billing-related concerns
• Provide administrative support and complete additional duties as assigned

Qualifications

• High School Diploma or equivalent required
• Minimum of 3 years of experience in a combination of:
  • Billing and invoicing
  • Account management or contract support
  • Customer service
  • Reporting and data management
• Strong understanding of billing processes, invoicing procedures, and account reconciliation
• Experience resolving complex billing discrepancies and transaction issues
• Excellent organizational skills and strong attention to detail
• Effective written and verbal communication skills
• Ability to work independently in a fast-paced environment
• Proficiency with Microsoft Office Suite, including Excel
• Strong critical thinking and problem-solving abilities