Billing Operations Team Lead — Data & Mentoring

Jobtailor; Schaumburg (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor in Schaumburg is seeking a Billing Operations Leader to coordinate tasks, mentor staff, and ensure accurate client invoicing. You will oversee pricing changes, weekend coverage, and audits while partnering with IT on system enhancements.

The role requires 3+ years in billing operations, strong Excel and SQL skills, and the ability to work with diverse stakeholders in a fast-paced environment. A related degree is preferred.

Qualifications

• Bachelor's degree or higher in Finance, Accounting, Business Administration, or related field; or equivalent experience.
• Minimum of 3 years of experience in billing operations, invoicing, or financial transaction processing.
• Demonstrated experience providing peer support, task coordination, and/or informal leadership within a team environment.
• Intermediate to Advanced Microsoft Excel skills, including Pivot Tables, Lookups, and Formulas.
• Demonstrated experience using SQL, Visual Basic, or Access required.
• Strong analytical and organizational skills.
• Ability to work with varying seniority levels, including staff, managers, clients, and external partners.
• Ability to work in a fast-paced environment.
• Successful completion of drug and background screening.

Responsibilities

• Coordinate tasks and provide team support for Billing Technicians.
• Assign daily tasks and ensure key deadlines are completed.
• Support day-to-day billing operations.
• Calculate and implement complex client pricing changes.
• Serve as primary weekend billing support lead.
• Act as a functional subject matter expert for billing tasks and monthly audits involving client invoicing.
• Monitor billing operations for timely and accurate processing.
• Serve as first point of contact for billing-process questions, discrepancies, and data interpretation.
• Distribute and track team tasks to meet deadlines and service levels.
• Support recurring analytical reports by gathering and preparing data.
• Maintain reporting-tool data integrity and collaborate on data cleanup or clarification.
• Work with the supervisor and IT during system enhancement or upgrade testing.
• Document system issues and user feedback for IT reporting.
• Onboard, mentor, coach, and train new team members.
• Promote knowledge-sharing, best practices, collaboration, accountability, and solution-oriented work.
• Complete other special projects as assigned.

Skills

Billing Operations

Microsoft Excel

SQL Experience

Task Coordination

Analytical Skills

Communication

Mentoring/Team Support

Fast-paced Environment

Education

Bachelor's degree in Finance, Accounting, Business Administration, or related field

Tools

SQL

Visual Basic

Access

Job description

Jobtailor in Schaumburg is seeking a Billing Operations Leader to coordinate tasks, mentor staff, and ensure accurate client invoicing. You will oversee pricing changes, weekend coverage, and audits while partnering with IT on system enhancements.

The role requires 3+ years in billing operations, strong Excel and SQL skills, and the ability to work with diverse stakeholders in a fast-paced environment. A related degree is preferred.