Technical Billing Team Lead - Data-Driven Ops & Mentoring

Wheels; Schaumburg (IL); On-site; USD 47,000 - 66,000; Full time

Job summary

Wheels in Schaumburg, IL is seeking a Team Lead, Technical Billing to coordinate daily tasks and support day-to-day operations for Billing Technicians. You will manage weekend billing coverage and serve as the functional expert for billing tasks and monthly audits with client invoicing components.

The role requires 3+ years in billing operations, strong Excel/SQL skills, and experience with Visual Basic or Access.

Qualifications

• Associate's degree or Bachelor's degree in Finance, Accounting, Business Administration, or a related field preferred OR an equivalent combination of education and relevant work experience.
• Minimum of 3 years of experience in billing operations, invoicing, or financial transaction processing.
• Demonstrated experience providing peer support, task coordination, and/or informal leadership within a team environment.
• Intermediate to Advanced skills in Microsoft Excel (Pivot tables and Lookups and Formulas).
• Demonstrated experience in using SQL, Visual Basic, or Access is required.

Responsibilities

• Assist in monitoring day-to-day billing operations to ensure timely and accurate processing.
• Serve as the first point of contact for internal questions related to billing processes, discrepancies, or data interpretation.
• Distribute and track tasks within the team to ensure deadlines and service levels are met.
• Support the creation of recurring analytical reports by gathering and preparing data.
• Maintain data integrity for reporting tools and collaborate with stakeholders on data clean-up or clarification.
• Work closely with the supervisor and IT during testing phases of system enhancements or upgrades.
• Help document system issues and user feedback for reporting to IT.
• Assist with onboarding and mentoring new team members to accelerate integration and performance.
• Encourage collaboration, accountability, and a solution-oriented mindset within the team.
• Assist with onboarding new team members, helping them integrate into both the workflow and team culture.
• Other special projects as assigned

Skills

Analytical skills

Organizational skills

Leadership/mentoring

SQL

Visual Basic

Microsoft Excel

Education

Associate's/Bachelor's in Finance/Accounting/Business Administration

Tools

SQL

Visual Basic

Access

Microsoft Excel (Pivot Tables & Lookups)

Job description

Wheels in Schaumburg, IL is seeking a Team Lead, Technical Billing to coordinate daily tasks and support day-to-day operations for Billing Technicians. You will manage weekend billing coverage and serve as the functional expert for billing tasks and monthly audits with client invoicing components.

The role requires 3+ years in billing operations, strong Excel/SQL skills, and experience with Visual Basic or Access.