Billing & Operations Manager — Law Firm

Troutman Pepper; West Palm Beach (FL); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Troutman Pepper in Florida is seeking a Billing Manager to lead the Billing team, oversee timelines, and ensure accurate client invoicing. This hybrid role collaborates with attorneys and Legal Support to design invoicing solutions and improve processes.

Strong leadership and analytical skills are essential for success in a high-volume law firm environment. You will monitor timekeeping, drive efficient month-end close, and mentor staff while coordinating with cross-functional teams to meet

Qualifications

• Bachelor's degree required; relevant experience may substitute.
• Minimum 5 years' experience leading a large billing team in a high-volume environment.
• Experience in a law firm or eBilling is preferred.

Responsibilities

• Lead the Billing team and manage daily operations.
• Oversee reporting, accuracy, and timely close cycles.
• Collaborate with attorneys and Legal Support to design invoicing.
• Monitor compliance with timekeeping policies and client guidelines.
• Mentor and develop team members; conduct performance reviews.
• Drive workflow optimization and system enhancements.

Skills

Leadership

Project management

Communication

Analytical skills

Billing knowledge

Cross-functional collaboration

Education

Bachelor's degree

Tools

Aderant

Billing software

Excel

Job description

Troutman Pepper in Florida is seeking a Billing Manager to lead the Billing team, oversee timelines, and ensure accurate client invoicing. This hybrid role collaborates with attorneys and Legal Support to design invoicing solutions and improve processes.

Strong leadership and analytical skills are essential for success in a high-volume law firm environment. You will monitor timekeeping, drive efficient month-end close, and mentor staff while coordinating with cross-functional teams to meet