Billing Operations Lead (Onsite)

Yusen Logistics Americas Inc.; Franklin (TN); On-site; USD 65,000 - 92,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k match

PTO 10 days

Bonus plan

7 paid holidays

OT pay

FSA

Life Insurance

Disability insurance

Tuition assistance

Commuter benefits

Job summary

Yusen Logistics Americas Inc. is seeking a Billing Supervisor to oversee invoicing operations for assigned divisions at the Franklin, TN office.

You will lead Billing Specialists, resolve escalated invoicing issues, ensure timely sending of invoices, review contracts and rates, and collaborate with sales and credit to onboard new customers.

Bachelor's degree or accounting experience and six years of Revenue Cycle experience are preferred.

Qualifications

• Bachelor's degree or equivalent accounting experience is required.
• Minimum of six (6) years of Revenue Cycle / Billing experience with one (1) year at department management level.
• Strong knowledge and understanding of billing procedures.
• Excellent verbal and written communication skills.
• Ability to make sound business judgments while protecting the interests of company.
• Ability to communicate with all levels of management.
• Excellent analytical and financial analysis skills.
• Strong organizational and time management skills.
• Ability to handle multiple tasks simultaneously while paying attention to detail.
• Ability to gather and interpret data, compile information and prepare reports.
• Ability to train new hires in policies and procedures.
• Must have working knowledge of Windows operating system and be proficient in Microsoft software applications (i.e., Word, Excel, Outlook, and PowerPoint).

Responsibilities

• Manage and develop assigned team of Billing Specialists & Billing Specialist II.
• Manage escalated invoicing issues.
• Monitor and ensure that all invoices are sent in a timely manner.
• Review pending invoices to ensure held invoices are within acceptable timeframe.
• Answer customer inquiries regarding invoice discrepancies.
• Update and revise invoices as a point of escalation as needed.
• Review customer contracts and rates to ensure accuracy.
• Review billing SOPs and job aids to ensure they remain updated.
• Maintain or develop financial reports related to assigned customers.
• Track Revenue and Cost; report on trends monthly.
• Work with sales and the credit department to set up new customers and complete the onboarding requirements.
• Coordinate with necessary parties to implement invoicing processes for new customers as needed.
• Assist with periodic, year-end, and internal audit requests.
• Track customers' aging and assist in collections as needed.
• Assist with customer shortpays and unapplied cash as needed.
• Assist with "special projects" as needed.

Skills

Billing experience

Team leadership

Analytical skills

Communication skills

Microsoft Excel

Multitasking

MS Outlook

MS PowerPoint

Microsoft Word

Education

Bachelor's degree or equivalent accounting experience

Tools

MS Dynamics 365

Job description

Yusen Logistics Americas Inc. is seeking a Billing Supervisor to oversee invoicing operations for assigned divisions at the Franklin, TN office.

You will lead Billing Specialists, resolve escalated invoicing issues, ensure timely sending of invoices, review contracts and rates, and collaborate with sales and credit to onboard new customers.

Bachelor's degree or accounting experience and six years of Revenue Cycle experience are preferred.