Onsite AR Collections Specialist - Franklin, TN

Yusen Logistics; Franklin (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401k with company match

PTO 10 days

Bonus plan eligibility

7 paid holidays

OT pay eligible

Flexible Spending Accounts

Job summary

The Collection Specialist will assist the AR Collection Supervisor to meet company goals, focusing on timely collection of receivables and accurate reporting at Yusen Logistics (Americas). This position is fully onsite at the Franklin, TN office, offering exposure to cross-functional teams and opportunities to improve cash flow and AR processes within a logistics environment.

Ideal candidates have 2+ years in AR collections, strong Excel skills, and the ability to communicate clearly with

Qualifications

• High School Diploma or GED; some college preferred.
• 2+ years of collection application experience.
• Understanding of AR procedures and best practices.
• Strong verbal and written communication with internal/external stakeholders.
• Strong problem-solving and analytical skills.
• Excellent time management and ability to multi-task with attention to detail.
• Intermediate Microsoft Excel skills.
• Experience with Microsoft Dynamics D365 and/or SAP preferred.
• Initiative to gather, interpret, and report information.

Responsibilities

• Collect outstanding receivables via phone and written communication daily.
• Monitor accounts to provide cash flow and profitability insights.
• Assess issue priority from customer contacts and relay to the proper department.
• Collaborate with the credit department on credit matters or delinquent accounts.
• Escalate overdue AR for additional collection efforts.
• Maintain and generate delinquency reports and collection metrics.
• Follow up on identified issues and discrepancies per metrics.
• Assist AR Supervisor and management on special projects.
• Respond promptly to internal and external inquiries about collections.
• Adhere to company policies while maintaining data integrity.

Skills

Communication skills

Analytical abilities

Organizational skills

Microsoft Excel

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Dynamics D365

SAP

Job description

The Collection Specialist will assist the AR Collection Supervisor to meet company goals, focusing on timely collection of receivables and accurate reporting at Yusen Logistics (Americas). This position is fully onsite at the Franklin, TN office, offering exposure to cross-functional teams and opportunities to improve cash flow and AR processes within a logistics environment.

Ideal candidates have 2+ years in AR collections, strong Excel skills, and the ability to communicate clearly with