Billing Operations Leader — Onsite Franklin

Yusen Logistics Group; Franklin (TN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401k with company match

PTO 10 days

Bonus plan

7 paid holidays

OT pay

FSA, Life/AD&D, Disability, Tuition, 1

Job summary

Yusen Logistics (Americas) Inc. seeks a Billing Supervisor to ensure accurate and timely invoicing across divisions by leading the corporate billing team based in Franklin, TN.

You will oversee Billing Specialists, resolve escalated invoicing issues, monitor timely invoice dispatch, and work with Sales and Credit to onboard new customers, while maintaining strong internal controls and reporting on revenue trends.

Qualifications

• Bachelor’s degree or equivalent accounting experience.
• Minimum of six (6) years of Revenue Cycle / Billing experience with one (1) year at department management level
• Strong knowledge and understanding of billing procedures
• Excellent verbal and written communication skills
• Ability to make sound business judgments while protecting the interests of company
• Ability to communicate with all levels of management
• Excellent analytical and financial analysis skills
• Strong organizational and time management skills
• Ability to handle multiple tasks simultaneously while paying attention to detail
• Ability to gather and interpret data, compile information and prepare reports
• Ability to train new hires in policies and procedures
• Must have working knowledge of Windows operating system and be proficient in Microsoft software applications (i.e., Word, Excel, Outlook, and PowerPoint.)

Responsibilities

• Manage and develop assigned team of Billing Specialists & Billing Specialist II.
• Manage escalated invoicing issues.
• Monitor and ensure that all invoices are sent in a timely manner.
• Review pending invoices to ensure held invoices are within acceptable timeframe
• Answer customer inquiries regarding invoice discrepancies.
• Update and revise invoices as a point of escalation as needed.
• Review customer contracts and rates to ensure accuracy
• Review billing SOPs and job aids to ensure they remain updated
• Maintain or develop financial reports related to assigned customers
• Track Revenue and Cost; report on trends monthly.
• Work with sales and the credit department to set up new customers and complete the onboarding requirements.
• Coordinate with necessary parties to implement invoicing processes for new customers as needed.
• Assist with periodic, year-end, and internal audit requests.
• Track customers’ aging and assist in collections as needed.
• Assist with customer shortpays and unapplied cash as needed. Assist with "special projects" as needed.

Skills

Billing management

Leadership

Financial analysis

Communication

Team leadership

Excel

D365/ERP

Education

Bachelor's degree

Tools

MS Dynamics 365

Microsoft Office

Job description

Yusen Logistics (Americas) Inc. seeks a Billing Supervisor to ensure accurate and timely invoicing across divisions by leading the corporate billing team based in Franklin, TN.

You will oversee Billing Specialists, resolve escalated invoicing issues, monitor timely invoice dispatch, and work with Sales and Credit to onboard new customers, while maintaining strong internal controls and reporting on revenue trends.