Billing & Member Solutions Specialist — Free Gym

Summit Athletic Club; Northern (KY); Hybrid; USD 21,000 - 23,000; Full time

Benefits offered by this job

Free gym membership

Job summary

Summit Athletic Club in Kentucky is seeking a Billing & Collections Specialist to maintain member billing, payments, and account records with a focus on accuracy and confidentiality.

You’ll identify outstanding balances, process payments, communicate about billing questions, and negotiate payment solutions with empathy. This full-time role offers a stable schedule and an opportunity to contribute to a locally owned wellness community.

Qualifications

• Experience in billing or collections.
• Comfortable with basic math and Microsoft Office.
• Strong communication skills (written and verbal).
• Detail-oriented and organized.
• Calm, patient, solution-focused.
• Able to work independently and manage priorities.
• Honest and discreet with confidential information.
• CPR/AED certified or willing to become certified.

Responsibilities

• Managing member billing, payments, and account records.
• Identifying outstanding balances and resolving discrepancies.
• Processing payments.
• Communicating with members about billing questions or past-due accounts.
• Negotiating payment solutions with professionalism and empathy.
• Maintaining organized and confidential records.
• Handling inbound and outbound calls.

Skills

Billing & collections

Basic math

Microsoft Office

Communication skills

Detail-oriented

Independent worker

Discretion with confidential info

CPR/AED certification

Tools

Microsoft Office

Job description

Summit Athletic Club in Kentucky is seeking a Billing & Collections Specialist to maintain member billing, payments, and account records with a focus on accuracy and confidentiality.

You’ll identify outstanding balances, process payments, communicate about billing questions, and negotiate payment solutions with empathy. This full-time role offers a stable schedule and an opportunity to contribute to a locally owned wellness community.