Billing Specialist

Summit Athletic Club; St. George (VT); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

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Job summary

Summit Athletic Club in St. George, UT seeks a Full Time Billing/Collections Agent to ensure timely payments and accurate records. You will handle invoices, contact members about balances, and process payments while maintaining a friendly, member-focused service attitude.

This role combines bookkeeping with customer interactions at the front desk, offering a supportive team, weekday schedule, and opportunities to contribute to our community's wellness programs.

Qualifications

• Experience in debt collection or collections processes.
• CPR/AED certified (or willing to become certified).
• Proficiency in Microsoft Office.
• Basic math skills.

Responsibilities

• Ensure invoices are paid on time and records are accurate.
• Contact members about outstanding balances and collect payments.
• Process payments, corrections and reversals; maintain collection files.
• Greet members at front desk; answer phones; explain invoices clearly.
• Negotiate solutions to billing disputes and maintain revenue.

Skills

Relevant experience in collections

CPR/AED certified

Proficiency in Microsoft Office

Basic math skills

Tools

Microsoft Office

Job description

Summit Athletic Club of St. George, UT is looking to hire Full Time Billing/Collections Agents to ensure that we always have the funds necessary to continue serving our members. This position offers $15.00-$17.00/hour plus commission. You'll love being a part of the supportive Summit family. And, what could be better than working at an \"office\" where you can get a state-of-the-art workout in before leaving for the day!

ABOUT SUMMIT ATHLETIC CLUB

Summit Athletic Club delivers relevant, quality fitness and wellness programs. We provide an invaluable, family-friendly, and locally-owned community resource center. While doing so, we establish meaningful and personal connections that support long-lasting and life-changing results for our members.

Just as with our members, we promote familial-like connections with our employees. We foster a warm working environment that encourages learning about the many facets of our business, thus nurturing employee creativity and growth.

A DAY IN THE LIFE AS A BILLING / COLLECTIONS AGENT

As a Billing/Collections Agent, you arrive each day ready to ensure that our invoices are paid on time and that all charges and records are accurate. You keep track of the money owed to us, and update records. You contact members about and collect outstanding balances. Your attention to detail and excellent communication skills help ensure our financial health! You play an essential role in helping us stay solvent!

You spend some time working independently on bookkeeping and record keeping tasks. You go over accounts to discover outstanding balances and discrepancies. You process transactions such as payments, corrections, and reversals. You maintain accurate and organized collection files. You determine when to take further action on delinquent accounts. You prepare reports on billing activity using accurate data.

You also get to spend part of your day interacting with people. You greet members at the front desk and answer phones. You make sure that members are aware of any outstanding debts and contact them to resolve billing/payment issues as needed. You process credit card payments over the phone. You answer questions and explain invoices clearly and calmly. You use your training and empathy to negotiate solutions to billing disputes.

You love bookkeeping, but also enjoy interacting with people and performing a variety of tasks throughout your day. You get great satisfaction out of making sure that everything is accurate and up-to-date and that we have the revenue we need to continue providing high-quality fitness and wellness services to our community.

QUALIFICATIONS

• Relevant Experience in Collections
• CPR/AED certified (or willing to become certified)
• Proficiency in Microsoft Office
• Basic math skills

Any collections experience is a plus! Are you organized? Can you multitask and prioritize effectively? Are you detail-oriented and committed to accuracy? Are you self-motivated and able to work independently? Are you honest, trustworthy, and discreet with confidential information? Do you have excellent communication skills, both written and verbal? Are you known as a peacemaker and a problem solver? Do you enjoy interacting with people? Are you patient and tactful? If so, then you might just be perfect for this position!

WORK SCHEDULE OPPORTUNITIES

Full Time: Monday through Friday 9:00am-5:00pm

Part Time: Monday through Friday 1:00pm-7:00pm