Enrollment & Billing Specialist - Insurance Membership

Direct Staffing Inc; Louisville (KY); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Access to career opportunities

Career guides and tools

Online training courses

Weekly pay

Group-rate insurance options

Job summary

A staffing agency is seeking a Membership Representative in Louisville, KY, utilizing strong customer service and problem-solving skills. The role involves handling group enrollments and billing processes, with responsibilities including answering inquiries and maintaining accuracy. Ideal candidates should have a high school diploma or GED and 1-3 years of related experience. Positioned in a fast-paced environment, this long-term opportunity offers $15.00 per hour.

Qualifications

• 1-3 years of related experience preferred.
• Strong customer service skills required.
• Ability to handle billing and membership inquiries.

Responsibilities

• Respond to incoming and make outgoing calls for customer service.
• Verify enrollment status and make record changes.
• Manage billing and delinquency processes for groups.
• Handle inquiries related to enrollment processes.
• Order Identification Cards for members.

Skills

Customer service skills

Problem-solving abilities

Communication skills

Education

H.S. graduate or GED

Job description

A staffing agency is seeking a Membership Representative in Louisville, KY, utilizing strong customer service and problem-solving skills. The role involves handling group enrollments and billing processes, with responsibilities including answering inquiries and maintaining accuracy. Ideal candidates should have a high school diploma or GED and 1-3 years of related experience. Positioned in a fast-paced environment, this long-term opportunity offers $15.00 per hour.