Service Supervisor -Waltham Branch Location

Braman Termite & Pest Elimination; Waltham (MA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

401(k) with company match

Company-paid life insurance

Weekly paychecks

Opportunities for commissions

Company uniforms provided

Company vehicle & phone once certified

Paid Technical Training School and PQA

Job summary

Braman Termite & Pest Elimination is seeking a Service Supervisor in the Waltham, MA area. You will lead a team of Service Professionals, ensure high-quality service, and uphold safety and efficiency across operations.

The role combines hands-on pest control work with coaching, scheduling, and performance management. Competitive salary with bonuses, benefits, and growth opportunities within a long‑standing Northeast family business.

Qualifications

• Pest control experience is required.
• 2+ years of supervisory or team leadership experience in pest control preferred.
• Strong leadership, organization, and problem-solving skills.
• Willingness to perform occasional technical service work in the field.
• Clear and professional communication skills.

Responsibilities

• Lead, coach, and motivate Service Professionals to deliver high-quality service.
• Oversee scheduling, routing, and coverage to ensure uninterrupted service.
• Review timesheets and coordinate with office staff.
• Conduct ride-alongs, inspections, and quality checks for safety and regulatory compliance.
• Be flexible with on-call rotations, including nights and weekends.

Skills

Pest control experience

Supervisory experience

Leadership

Communication

Time management

Valid driver’s license

Tools

MS Office

Job description

Check out our Day in the Life video and see for yourself what rewarding pest control careers at Braman are really all about.

Our dedicated employees are the key to our success, allowing Braman Termite & Pest Elimination to remain an industry leader for more than a century. We’ve been serving all of New England since 1890 with the most highly trained, knowledgeable specialists in the industry employed in a variety of pest control careers.

We’re not your typical pest control company. We focus on quality, not quotas. And as a family business, we treat you as a valuable part of our team and are committed to your long-term success with us. We give you the training, tools and support to build not just a career here, but one you can be proud of, with opportunities for growth as an expert in your field.

We’re a consistently growing company on the lookout for more talent. If you take pride in a job well done and aren’t afraid to get a little dirty, browse our pest control careers below for details about positions and our comprehensive benefits package, which includes:

• A quarterly bonus incentive program
• Opportunities for commissions
• A 401(k) retirement plan, with a company match!
• Health, dental, vision and supplemental insurance
• An Employee Assistance Program
• Company-paid life insurance
• Paid vacation, holidays and sick time
• Weekly paychecks
• Company uniforms, vehicles and phones for technicians
• Paid technical training school/required state pesticide licensing

Position:Service Supervisor -Waltham Branch Location

Location: Waltham, MA

Job Id:3201

# of Openings:1

Service Supervisor - Requires the ability to get your MA CAT 41 License

Salary Range: $ 55,000 - $65,000

Plus, Bonuses and Incentives

Looking for a leadership role with hands-on responsibilities and long-term growth?

Braman Termite & Pest Elimination is seeking a Service Supervisor with pest control experienceto join our growing team. You’ll lead a team of Service Professionals, ensuring high-quality service, operational efficiency, and safety compliance across our North Haven operations.

At Braman, we provide a supportive environment, structured training, and real opportunities for advancement for dependable, hard-working individuals. If you have pest control experience, enjoy coaching, problem-solving, and don’t mind occasionally rolling up your sleeves to perform technical service work, this is your opportunity to make an impact.

What You’ll Do:

As a Service Supervisor, you’ll be a key part of Braman’s operations and a role model for your team. You will:

Lead & Develop Your Team

• Coach, support, and motivate Service Professionals through regular communication and field engagement
• Drive performance through training, feedback, and performance management
• Foster a positive, accountable team culture

Own Daily Operations

• Oversee scheduling, routing, and coverage to ensure uninterrupted service
• Review and approve weekly timesheets and coordinate with office staff
• Troubleshoot day-to-day operational challenges
• Perform technical service work as needed, including pest inspections and treatments, to support your team and maintain service quality

Ensure Quality & Compliance

• Conduct ride-alongs, audits, inspections, and quality checks
• Ensure adherence to company standards, safety protocols, and regulatory requirements
• Support client audits and reporting efforts

Be a Problem Solver

• Adjust routes and resources based on business needs

Participate in an on-call rotation, including nights and weekends as needed

What We’re Looking For

• Pest control experience is required
• 2+ years of supervisory or team leadership experience in pest control preferred
• Strong leadership, organization, and problem-solving skills
• Willingness and ability to occasionally perform technical service work in the field
• Ability to manage multiple priorities in a fast-paced environment
• Clear and professional communication skills
• Comfort with Microsoft Office and operational systems
• Safe driver with a valid driver’s license and strong driving record

Physical Requirements:

• Lift up to 50 lbs, climb ladders, enter crawl spaces, and work on your feet throughout the day
• Comfortable working both indoors and outdoors in all weather conditions

Licenses:

• CAT 41 Supervisory License

Screening Requirements:

• Background check
• Driver's License

Drug screening (excluding Marijuana/THC as allowed by law)

What You Get

Braman offers a strong compensation package and a supportive team environment:

Competitive starting salary, depending on experience

• 401(k) with company match
• Company-paid life insurance
• Weekly paychecks
• Opportunities for commissions
• Company uniforms provided
• Company vehicle & phone once certified
• Paid Technical Training School and state pesticide licensing

Employee Assistance Program (EAP)

Why Choose Braman?

We’re not just a pest control company — we’re a team built on trust, integrity, and over 135 years of experience. As the largest pest control company in the Northeast, we offer stability, growth, and a culture where our employees feel valued.

Our Service Supervisors stay because they’re supported, trained, and treated like the professionals they are.

Ready to Start Your Career?

Braman is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating a workplace where employees feel respected, supported, and able to succeed. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.