Billing & Invoicing Specialist - Customer Support

ADP, Inc.; Robbinsville Township (NJ); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

3 Weeks PTO to start

401(k) with Company Match

Medical, Dental, and Vision Insurance

8 Paid Company Holidays

Professional development opportunities

Job summary

Pine Environmental Services is seeking a Client Support Billing Clerk in Windsor, NJ to manage invoicing and customer records. The role involves processing invoices, updating client files, and promptly sending invoices to customers, while collaborating with staff to resolve day-to-day issues at the branch.

The position requires strong communication, attention to detail, and the ability to handle multiple tasks in a warehouse environment.

Qualifications

• Excellent verbal communication and clear information conveyance.
• Strong leadership and initiative.
• Customer-focused and congenial.
• Quick decision-making and problem-solving abilities.
• Detail-oriented, organized and able to multitask.
• Confident, proactive and able to handle workplace challenges.
• Good listening skills and ability to take direction.

Responsibilities

• Correspond with customers to resolve billing issues.
• Enter inbound/outbound items into ERP system (Infor M3).
• Own warehouse administrative functions.
• Update and maintain billing records and documentation.
• Interact with customers to meet requirements.
• Verify dates of service and billed amounts.
• Ensure client information is complete before billing period.
• Collaborate with departments to meet customer needs.
• Maintain unbilled reconciliation weekly.

Skills

Verbal communication

Customer service

Leadership

Problem solving

Attention to detail

Multitasking

Proactive

Active listening

Job description

Pine Environmental Services is seeking a Client Support Billing Clerk in Windsor, NJ to manage invoicing and customer records. The role involves processing invoices, updating client files, and promptly sending invoices to customers, while collaborating with staff to resolve day-to-day issues at the branch.

The position requires strong communication, attention to detail, and the ability to handle multiple tasks in a warehouse environment.