Billing & Account Support Specialist

cliffberryinc; Miami (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Cliff Berry, Inc. in Miami is seeking a detail-oriented Billing Coordinator to join our environmental services team.

You will handle invoices, maintain billing records, and support internal teams with accurate account information. This role emphasizes customer service, data accuracy, and timely processing in SAP and Microsoft Office environments, with opportunities to grow within a collaborative, safety-focused culture.

Qualifications

• 2–4 years of experience in billing, accounting, or a similar role.
• Strong written, verbal, and listening communication skills.
• High attention to detail, with the ability to multitask and meet deadlines.
• Proficiency with Microsoft Office (Excel, Word, Outlook); experience with SAP or another ERP system preferred.
• A customer-first mindset with patience, professionalism, and problem-solving ability.

Responsibilities

• Be the first point of contact for customer billing inquiries—by phone or email—and deliver outstanding customer experience.
• Prepare and send invoices, follow up on past-due accounts, and help keep payments on track.
• Create work orders and purchase orders, ensure account setup accuracy, and maintain billing packets in SAP.
• Support drivers and internal teams by providing accurate billing and account information.
• Keep department files and reports up to date and accurate.
• Provide backup support to the Customer Service Team when needed.

Skills

Attention to detail

Communication skills

Multitasking

Customer service

Time management

Tools

SAP

ERP system

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Cliff Berry, Inc. in Miami is seeking a detail-oriented Billing Coordinator to join our environmental services team.

You will handle invoices, maintain billing records, and support internal teams with accurate account information. This role emphasizes customer service, data accuracy, and timely processing in SAP and Microsoft Office environments, with opportunities to grow within a collaborative, safety-focused culture.