Billing & Customer Service Specialist: Invoicing & Shipping

Paycom - ATS; Portland (OR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Two weeks vacation after 1 year

1 personal holiday

9 paid holidays annually

2 weeks sick time

Medical, Dental, Vision coverage

401(k) with match

Profit sharing

Paid leave and LTD benefits

Tuition reimbursement

Wellness program

Annual company events

Job summary

Tube Forgings of America, Inc. (TFA) is seeking an organized Billing Clerk to generate and disperse customer invoices, adjust records, and support the Sales Team. You will handle shipping-related inquiries and prepare routine financial reports.

The role requires a detail-oriented individual with 6–12 months of billing experience, proficient in Word, Excel and Outlook, and capable of multi-tasking in a fast-paced environment. On-site with comprehensive benefits and training provided.

Qualifications

• High school diploma or equivalent.
• 6–12 months of office and billing experience.
• Proficient in Word, Excel and Outlook.
• Strong attention to detail and ability to multitask.
• Effective listening and instruction-following skills.

Responsibilities

• Process, reconcile and disperse invoices and credit/debit invoices accurately.
• Provide daily, monthly and annual reports to management.
• Organize and maintain Sales Document Retention program.
• Maintain department digital files through current scanning program.
• Field customer calls.
• Investigate and resolve billing and freight related inquiries.
• Process customer orders.
• Coordinate orders to be shipped with warehouse personnel.
• Expedite orders and shipments.
• Develop commodity item RFQs using published pricing schedules and applicable customer discounts.
• Perform other duties as assigned.

Skills

Attention to detail

Multi-tasking

Listening skills

Decision making

MS Office

Education

High school diploma or equivalent

Tools

Word

Excel

Outlook

Job description

Tube Forgings of America, Inc. (TFA) is seeking an organized Billing Clerk to generate and disperse customer invoices, adjust records, and support the Sales Team. You will handle shipping-related inquiries and prepare routine financial reports.

The role requires a detail-oriented individual with 6–12 months of billing experience, proficient in Word, Excel and Outlook, and capable of multi-tasking in a fast-paced environment. On-site with comprehensive benefits and training provided.