Billing & Collections Specialist

Creative Financial Staffing, LLC; Madison (CT); On-site; USD 55,000 - 60,000; Full time

Job summary

Creative Financial Staffing, LLC is seeking a Billing & Collections Specialist in Madison, CT. This full-time role offers a compensation range of $55,000–$60,000 and weekday daytime hours. You will manage billing for state-funded programs and private-pay services, ensuring accurate financial records for a mission-driven nonprofit.

The position emphasizes attention to detail, Excel proficiency, and strong communication to support ongoing billing operations and collections activities.

Qualifications

• Experience with accounts receivable processes and nonprofit billing is preferred.
• Strong attention to detail, organization, and prioritization skills.
• Proficient in Microsoft Excel; pivot tables and VLOOKUPs are a plus.
• Experience in nonprofit or state-funded programs is helpful.
• Able to learn new systems and adapt to changing priorities.
• Excellent communication and customer-focused approach.

Responsibilities

• Manage billing for state-funded programs and private-pay services.
• Review, download, and manipulate monthly reports to ensure accurate billing.
• Enter services provided, update tuition information, and prepare billing reports.
• Reconcile billing data using Excel and research discrepancies.
• Follow up on outstanding balances and coordinate payment arrangements.
• Maintain accurate records and assist with ongoing billing projects.

Skills

Billing experience

Collections experience

Attention to detail

Multitasking

Communication skills

Education

No college degree required

Tools

Microsoft Excel

Job description

Billing & Collections Specialist

Location: Madison, CT
Schedule: Full-Time | Monday–Friday | Flexible Daytime Hours
Compensation: $55-60k

About the Opportunity

Are you a detail-oriented accounts receivable professional looking to join an organization where your work makes a difference? Our client is a well-established, mission-driven nonprofit organization dedicated to empowering individuals through innovative educational, vocational, and community-based programs.

This is a great opportunity to join a collaborative team in a rewarding environment while playing an important role in maintaining accurate billing operations and supporting the organization’s financial processes.

Responsibilities

• Manage billing for state-funded programs and private-pay services

• Download, review, and manipulate monthly reports to ensure accurate billing

• Enter services provided, update tuition information, and prepare billing reports

• Reconcile billing data using Excel and research discrepancies

• Follow up on outstanding balances and coordinate payment arrangements as needed

• Maintain accurate records and assist with ongoing billing projects

Qualifications

• Previous billing experience required; collections experience preferred

• Strong attention to detail, organizational skills, and ability to manage multiple priorities

• Proficiency in Microsoft Excel; experience with pivot tables and VLOOKUPs is a plus

• Experience in nonprofit organizations or state-funded programs is helpful

• Ability to learn new systems and adapt to changing priorities

• Strong communication skills and a professional, customer-focused approach

• No college degree required

Why Consider This Opportunity?

• Join a mission-driven organization making a meaningful impact in the community

• Enjoy a flexible, full-time weekday schedule

• Work in a supportive, collaborative environment

• Gain exposure to specialized billing systems and nonprofit accounting operations

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