Billing & Collections Specialist

CFS; Westbrook (CT); On-site; USD 55,000 - 60,000; Full time

Job summary

CFS in Madison, CT is seeking a detail-oriented accounts receivable billing specialist to manage state-funded and private-pay billing for a mission-driven nonprofit.

You will reconcile billing, prepare reports, use Excel, follow up on balances, and support financial processes in a collaborative environment.

Qualifications

• Detail-oriented accounts receivable experience preferred for nonprofit or state-funded programs.
• Strong organizational skills and the ability to manage multiple priorities.
• Proficiency in Microsoft Excel; pivot tables and VLOOKUPs a plus.
• Excellent communication and customer-focused approach.
• Ability to learn new systems and adapt to changing priorities.

Responsibilities

• Manage billing for state-funded programs and private-pay services.
• Review and manipulate monthly reports to ensure accurate billing.
• Enter services provided, update tuition information, and prepare billing reports.
• Reconcile billing data using Excel and research discrepancies.
• Follow up on outstanding balances and coordinate payment arrangements.
• Maintain accurate records and assist with ongoing billing projects.

Skills

Attention to detail

Organizational skills

Excel (Pivot tables, VLOOKUP)

Communication skills

Learn new systems

Education

No degree required

Job description

Location: Madison, CT

Schedule: Full-Time | Monday–Friday | Flexible Daytime Hours

Compensation: $55-60k

About The Opportunity

Are you a detail-oriented accounts receivable professional looking to join an organization where your work makes a difference? Our client is a well-established, mission-driven nonprofit organization dedicated to empowering individuals through innovative educational, vocational, and community-based programs.

This is a great opportunity to join a collaborative team in a rewarding environment while playing an important role in maintaining accurate billing operations and supporting the organization's financial processes.

Responsibilities

• Manage billing for state-funded programs and private-pay services
• Download, review, and manipulate monthly reports to ensure accurate billing
• Enter services provided, update tuition information, and prepare billing reports
• Reconcile billing data using Excel and research discrepancies
• Follow up on outstanding balances and coordinate payment arrangements as needed
• Maintain accurate records and assist with ongoing billing projects

Qualifications

• Previous billing experience required; collections experience preferred
• Strong attention to detail, organizational skills, and ability to manage multiple priorities
• Proficiency in Microsoft Excel; experience with pivot tables and VLOOKUPs is a plus
• Experience in nonprofit organizations or state-funded programs is helpful
• Ability to learn new systems and adapt to changing priorities
• Strong communication skills and a professional, customer-focused approach
• No college degree required

Why Consider This Opportunity?

• Join a mission-driven organization making a meaningful impact in the community
• Enjoy a flexible, full-time weekday schedule
• Work in a supportive, collaborative environment
• Gain exposure to specialized billing systems and nonprofit accounting operations

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