Billing and Collections Specialist

Creative Financial Staffing, LLC; Madison (CT); On-site; USD 52,000 - 57,000; Full time

Job summary

Creative Financial Staffing, LLC in Madison, CT seeks a Billing & Collections Specialist to own billing, AR, and collections processes within a collaborative finance team.

In this role you will manage recurring billing, reconcile data, run Excel analyses, communicate with families about balances, and support month-end reporting with attention to detail and accuracy.

Qualifications

• 2+ years of experience as a Billing & Collections Specialist or in a similar billing, AR, or accounting role.
• Strong billing and accounts receivable experience.
• Experience with collections and customer account follow-up.
• Strong Excel skills, including experience manipulating and reconciling reports.

Responsibilities

• Manage recurring billing activities for various funding and payment sources.
• Download billing and service reports from internal systems and review information for accuracy.
• Enter services provided and ensure information is billed appropriately.
• Manipulate and analyze monthly reports using Excel.
• Perform reconciliations to ensure billing data is complete and accurate.
• Update billing information and make necessary changes within internal systems.
• Monitor private-pay accounts and follow up on outstanding balances.
• Communicate professionally with families regarding overdue accounts.
• Work with individuals on payment arrangements when appropriate.
• Research and resolve billing discrepancies and account issues.
• Maintain accurate billing records and supporting documentation.
• Assist with additional accounting and finance projects as needed.

Skills

Billing & AR

Accounts Receivable

Excel

Collections

Job description

Billing and Collections Specialist | Madison, CT
Target Compensation: 52k – 57k

Why You’ll Love This Opportunity

• Join a collaborative, mission-driven organization
• Take ownership of important billing and receivables processes
• Work with a supportive and experienced finance team
• Opportunity for the Billing & Collections Specialist to utilize strong Excel and analytical skills
• Diverse position combining billing, reporting, reconciliations, and collections

Key Responsibilities of the Billing & Collections Specialist

As a Billing & Collections Specialist, you will:

• Manage recurring billing activities for various funding and payment sources
• Download billing and service reports from internal systems and review information for accuracy
• Enter services provided and ensure information is billed appropriately
• Manipulate and analyze monthly reports using Excel
• Perform reconciliations to ensure billing data is complete and accurate
• Update billing information and make necessary changes within internal systems
• Monitor private-pay accounts and follow up on outstanding balances
• Communicate professionally with families regarding overdue accounts
• Work with individuals on payment arrangements when appropriate
• Research and resolve billing discrepancies and account issues
• Maintain accurate billing records and supporting documentation
• Assist with additional accounting and finance projects as needed

Preferred Qualifications of the Billing & Collections Specialist

• 2+ years of experience as a Billing & Collections Specialist or in a similar billing, AR, or accounting role
• Strong billing and accounts receivable experience
• Experience with collections and customer account follow-up
• Strong Excel skills, including experience manipulating and reconciling reports