Billing & Collections Manager - Cash Flow & AR Leader

BlueCat Networks; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

BlueCat Networks is seeking a Billing and Collections Manager to lead the Billing and Collections team, own billing accuracy, and shape the collections strategy. You will drive cash flow forecasting, manage escalations for strategic accounts, and partner across Sales, Customer Success, Legal, and Finance to resolve issues.

The role emphasizes team leadership, process improvements, and strong controls to ensure compliance and accurate reporting.

Qualifications

• Bachelor's degree in finance, accounting, business administration or related field.
• Professional certifications in accounting, finance, revenue operations, or credit and collections are a plus.
• 7+ years in billing, accounts receivable, collections, or related finance operations, including 2+ years leading or mentoring a team.
• Advanced understanding of billing, collections, account reconciliation, and revenue operations.
• Experience resolving complex billing disputes and managing escalations.
• Strong understanding of financial controls, reporting, and compliance.
• Hands-on experience with ERP, CRM, and related systems.

Responsibilities

• Lead, coach, and develop Billing and Collections Specialists, including onboarding and performance reviews.
• Own billing accuracy and ensure compliance with internal policies.
• Drive collections strategy for strategic and high-value accounts and reduce aging.
• Own AR aging, collections, and cash flow forecast reporting.
• Lead automation, standardization, and process improvement initiatives.

Skills

Team leadership

Billing operations

Collections management

Forecasting

Education

Bachelor's degree in finance, accounting, business administration

Professional certifications in accounting / finance / revenue operations / credit and collections

Tools

ERP

CRM

Job description

BlueCat Networks is seeking a Billing and Collections Manager to lead the Billing and Collections team, own billing accuracy, and shape the collections strategy. You will drive cash flow forecasting, manage escalations for strategic accounts, and partner across Sales, Customer Success, Legal, and Finance to resolve issues.

The role emphasizes team leadership, process improvements, and strong controls to ensure compliance and accurate reporting.