Billing & Collections Leader: Cash Flow, Disputes & Automation

Remote; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Professional Development Budget

Dedicated Wellness Days and Wellness W

Lifestyle Spending Account

Employee Recognition Program

Job summary

BlueCat is seeking a Billing and Collections Manager in San Francisco to own billing accuracy, collections performance, and cash flow forecasting. You will lead the Billing and Collections team, set strategy, manage escalations on strategic accounts, and develop the team to drive efficiency.

The role requires 7+ years in billing/AR with 2+ years leading a team, strong Excel & reporting skills, and experience with ERP/CRM systems. Excellent written and spoken English is essential.

Qualifications

• Bachelor’s degree in finance, accounting, business administration, or related field.
• 7+ years in billing, accounts receivable, collections, or related finance operations, including 2+ years leading or mentoring a team.
• Advanced understanding of billing, collections, account reconciliation, and revenue operations.
• Experience resolving complex billing disputes and managing escalations.
• Strong financial controls, reporting, and compliance knowledge.
• Hands-on experience with ERP, CRM, and financial systems.
• Advanced Excel and financial reporting skills.
• Strong analytical, negotiation, and communication skills.
• Excellent written and spoken English.

Responsibilities

• Lead Billing and Collections Specialists, including onboarding, goal setting, and performance reviews.
• Set priorities, allocate workload, and maintain accuracy in cash collection targets.
• Own billing accuracy and compliance with internal policies; resolve discrepancies.
• Drive continuous improvement in billing accuracy and efficiency.
• Own the collections strategy for strategic and high-value accounts.
• Reduce aging receivables and improve cash flow.
• Track AR aging, collections KPIs, and forecast cash flow; report to leadership.
• Lead automation, standardization, and process improvements; ensure audit readiness.

Skills

Billing

Accounts receivable

Collections

Team leadership

ERP/CRM systems

Excel & financial reporting

Negotiation

English communication

Education

Bachelor’s degree in finance or related field

Professional certifications in accounting/finance (a plus)

Tools

ERP systems

CRM software

Job description

BlueCat is seeking a Billing and Collections Manager in San Francisco to own billing accuracy, collections performance, and cash flow forecasting. You will lead the Billing and Collections team, set strategy, manage escalations on strategic accounts, and develop the team to drive efficiency.

The role requires 7+ years in billing/AR with 2+ years leading a team, strong Excel & reporting skills, and experience with ERP/CRM systems. Excellent written and spoken English is essential.