Billing & Client Ops Associate - Hybrid

Actalent; Hanover (MD); Hybrid; USD 29,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Hybrid work model

Job summary

Actalent, with corporate office in Hanover, MD, is hiring a Business Operations Associate. The BOA focuses on customer service, accounts receivable, and project/billing reporting, supporting field offices and corporate departments.

The position is full-time permanent with schedule Monday-Friday 8:00 AM - 5:00 PM, hybrid work 4 days in office and 1 day remote. Compensation is hourly $21.63 plus potential bonus up to $1,000 per quarter.

Qualifications

• College degree or 2-3 years of relevant experience
• Proficient in Microsoft Office (Excel and Word is required)
• Strong organizational and analytical abilities
• Strong communication skills and work ethic
• Goal driven with problem solving skills
• Ability to work independently and as a team player

Responsibilities

• Management of customer accounts including invoicing, collections, adjustments, and client issue resolution
• Manage accounts receivable aging over $3.5M
• Audit account reports to ensure accurate billing
• Liaise between field offices and corporate departments (CA, Delivery, Finance, FSG)
• Onboard new clients and manage client-specific billing arrangements

Skills

Strong organizational abilities

Analytical abilities

Strong communication skills

Ability to work independently and as a

Education

College degree or 2-3 years of relevant experience

Tools

Microsoft Office (Excel & Word)

Job description

Actalent, with corporate office in Hanover, MD, is hiring a Business Operations Associate. The BOA focuses on customer service, accounts receivable, and project/billing reporting, supporting field offices and corporate departments.

The position is full-time permanent with schedule Monday-Friday 8:00 AM - 5:00 PM, hybrid work 4 days in office and 1 day remote. Compensation is hourly $21.63 plus potential bonus up to $1,000 per quarter.