Operations Associate: AR & Billing Support

Aerotek; Hanover (MD); On-site; USD 45,000 - 56,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k)/Roth

Insurance (Basic/Supplemental Life & AD&D)

Short and long-term disability

Health & Dependent Care Spending Accounts

Transportation benefits

Employee Assistance Program

Tuition Assistance

Time Off/Leave (PTO, Primary Caregiver/Parental Leave)

Job summary

Aerotek is seeking a Business Operations Associate at their Hanover, MD office. This role focuses on managing customer accounts, invoicing, and ensuring high-quality service for clients and internal staff. Candidates should have 2-3 years of relevant experience or a college degree, and be proficient in Microsoft Office. The position offers a salary range of $45,000 - $56,000 annually, plus quarterly bonuses and a comprehensive benefits package including medical, dental, vision, and tuition assistance.

Qualifications

• 2-3 years of relevant experience or a college degree is required.
• Proficient in Microsoft Office, particularly Excel and Word.
• Strong organizational and analytical abilities are essential.
• Must have strong communication skills and a solid work ethic.
• Goal-driven with problem-solving capabilities is important.
• Ability to work independently while being a team player.

Responsibilities

• Manage customer accounts and ensure invoicing and collections.
• Make routine welcome calls to clients for account management.
• Support field offices and resolve account-specific questions.
• Gather data for management to assist in decision-making.
• Audit account reports for accuracy in billing.
• Adjust contractor payroll and billing as necessary.

Skills

Microsoft Office (Excel and Word)

Organizational abilities

Analytical abilities

Strong communication skills

Team player

Problem solving skills

Education

2-3 years of relevant experience or college degree

Job description

Aerotek is seeking a Business Operations Associate at their Hanover, MD office. This role focuses on managing customer accounts, invoicing, and ensuring high-quality service for clients and internal staff. Candidates should have 2-3 years of relevant experience or a college degree, and be proficient in Microsoft Office. The position offers a salary range of $45,000 - $56,000 annually, plus quarterly bonuses and a comprehensive benefits package including medical, dental, vision, and tuition assistance.