Billing and Collections AR Clerk

Burnett Specialists; Spring (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Burnett Specialists seeks a detail-oriented Billing & Collections Accounts Receivable Clerk to support accounting operations and customer payment processes. You will process invoices, monitor receivables, and manage collection activities to maintain cash flow.

The ideal candidate communicates professionally with customers, reconciles discrepancies, and collaborates with Sales, Customer Service, and other departments to resolve billing issues.

Qualifications

• High school diploma or equivalent required.
• Associate's degree in Accounting, Business, or related field preferred.
• 2–3 years of experience in accounts receivable, billing, collections, or related accounting function.
• Experience submitting invoices through customer portals preferred.
• Strong understanding of billing processes, accounts receivable, and collection procedures.
• Proficiency in Microsoft Excel and general accounting systems.

Responsibilities

• Billing & Invoice Processing: prepare and process customer invoices accurately and within deadlines.
• Accounts Receivable & Collections: monitor balances, conduct collections, document payments.
• Account Reconciliation & Customer Support: reconcile accounts, investigate discrepancies, respond to inquiries.
• Accounting Support & Collaboration: assist with cash applications and month-end close, collaborate with other departments.

Skills

Attention to detail

Customer service

Excellent communication

Organizational skills

Time management

Education

Associate's degree in Accounting, Business, or related field

Tools

Microsoft Excel

General accounting systems

Job description

Position Overview

Our client is seeking a detail-oriented and customer-focused Billing & Collections Accounts Receivable Clerk to support its accounting operations and customer payment processes. This position is responsible for the accurate and timely processing of customer invoices, monitoring outstanding receivables, and managing collection activities to ensure payments are received in accordance with established terms. The successful candidate will play an important role in maintaining accurate customer accounts, resolving billing discrepancies, and supporting overall cash flow and financial operations. The ideal candidate is organized, proactive, and comfortable communicating with customers regarding billing inquiries and past-due balances. This individual will work closely with internal departments to ensure invoices are accurate, customer account issues are resolved efficiently, and collection efforts are handled professionally.

Key Responsibilities

Billing & Invoice Processing

• Prepare and process customer invoices accurately and within established deadlines.
• Verify billing quantities, pricing, and supporting documentation prior to invoicing.
• Review delivery documentation to ensure invoices reflect accurate quantities and applicable charges.
• Submit invoices through customer portals and confirm successful submission and receipt.
• Maintain accurate billing records and customer account information.

Accounts Receivable & Collections

• Monitor customer accounts and identify outstanding and delinquent balances.
• Conduct routine collection follow-up with customers regarding past-due invoices.
• Maintain consistent and professional communication to support timely payment.
• Document collection activities, customer correspondence, and payment commitments.
• Escalate collection concerns and issue credit hold notifications in accordance with established policies.
• Assist with preparing account write-off documentation for management review.

Account Reconciliation & Customer Support

• Perform customer account reconciliations and investigate payment discrepancies.
• Research and resolve billing disputes, invoice discrepancies, and customer inquiries.
• Maintain customer credit information, payment histories, and collection records.
• Assist with evaluating customer payment patterns and identifying potential credit concerns.
• Respond to inquiries from customers and internal departments regarding billing and account balances.

Accounting Support & Collaboration

• Assist with cash application, cash receipts, and related accounts receivable activities.
• Support daily accounting functions and month-end and year-end closing activities.
• Maintain accurate accounting records and protect confidential customer financial information.
• Collaborate with Sales, Customer Service, Transportation, and other departments to resolve issues impacting billing and collections.
• Assist with additional accounting responsibilities and special projects as needed.

Qualifications & Experience

• High school diploma or equivalent required.
• Associate's degree in Accounting, Business, or a related field preferred.
• 2–3 years of experience in accounts receivable, billing, collections, or a related accounting function.
• Experience submitting invoices through customer portals preferred.
• Strong understanding of billing processes, accounts receivable, and collection procedures.
• Proficiency in Microsoft Excel and general accounting systems preferred.
• Strong attention to detail and accuracy.
• Excellent communication and customer service skills.
• Ability to investigate discrepancies and resolve issues effectively.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Professional demeanor and ability to maintain confidentiality.

Ideal Candidate Profile

• Detail-oriented with a strong commitment to accuracy.
• Persistent and professional when following up on outstanding receivables.
• Customer-focused with excellent communication skills.
• Organized and capable of managing multiple customer accounts simultaneously.
• Proactive in identifying discrepancies and resolving issues.
• Dependable, collaborative, and comfortable working in a team environment.

HOUWD51