Billing Associate - International

Avfuel Corporation; Ann Arbor (MI); On-site; USD 42,000 - 52,000; Full time

Job summary

Avfuel Corporation in Ann Arbor, Michigan, seeks a detail‑oriented Billing Associate to create customer invoices, manage varied billing arrangements, and ensure accuracy across internal systems. This role requires clear communication with customers and the Sales Team to resolve issues promptly and maintain a high level of service.

Duties include meeting strict daily deadlines, addressing discrepancies with the Billing Manager, supporting special projects, and collaborating with colleagues in a

Qualifications

• High attention to detail and accuracy essential.
• Strong verbal and written communication.
• Exceptional multitasking with competing priorities.
• Ability to problem solve independently.
• Excellent organizational skills.
• Collaborative team player attitude.
• Experience in accounting or billing preferred.

Responsibilities

• Create customer invoices in internal systems and adjust billing as needed.
• Communicate with customers and Sales Team to resolve issues.
• Meet daily deadlines with accuracy and customer experience.
• Report discrepancies to Billing manager and sales team.
• Participate in special projects as assigned.
• Work standard hours Mon–Fri 8:00 a.m.–5:00 p.m., with possible start time flexibility and rotating holiday coverage.

Skills

Attention to detail

Communication

Multitasking

Problem solving

Organizational skills

Team player

Accounting experience

Education

Associate degree in Accounting/Business/Finance

High School Diploma or equivalent

Job description

Job Summary

Avfuel Corporation provides the global aviation industry fuel and services through its network of branded dealers and international locations. We are seeking a Billing Associate.

Job Summary

Avfuel Corporation provides the global aviation industry fuel and services through its network of branded dealers and international locations. We are seeking a Billing Associate.

Duties/Responsibilities

• Create customer specific invoices within internal systems; monitor and make changes for special and varied billing arrangements
• Independently and timely communicate with customers and Sales Team to effectively assist and resolve issues
• Meet strict daily deadlines while ensuring accuracy and excellent customer experience
• Promptly communicate issues, concerns, or discrepancies to the Billing manager and sales team members to support timely resolution
• Other special projects and duties as assigned
• The standard hours for this position are Monday through Friday, between 8:00 a.m. and 5:00 p.m. There may be flexibility for a later start time of 8:30 or 9:00 a.m., with a corresponding adjustment to the end of the workday
• This position may also require participation in a rotating holiday coverage schedule

Qualifications

Required Skills/Abilities:

• Strong attention to detail and accuracy is essential for success in this role
• Strong communication skills both verbal and written
• Exceptional multitasking skills with the ability to effectively manage competing priorities
• Ability to problem solve independently
• Excellent organizational skills
• Positive, collaborative attitude with a willingness to contribute as a team player.

Education And Experience

• High School Diploma or equivalent required
• Associate degree in Accounting, Business Administration, Finance, or a related field preferred; equivalent relevant work experience will also be considered
• 1 - 2 years of experience in accounting, billing, bookkeeping, or a related function preferred
• Minimum of 2 years of customer service experience preferred
• Experience working in a fast-paced, detail-oriented office environment is a plus

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to access and navigate each department at the organization's facilities.