Billing & AR Clerk – Customer Care Focus

Heartland Home Services, Inc.; Barberton (OH); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

Heartland Home Services, Inc. in Barberton, OH is seeking an Accounting Clerk to support daily accounting operations with a focus on customer billing and accounts receivable. You will process invoices in ServiceTitan, post payments, and respond to billing inquiries by phone while ensuring accuracy and timely documentation.

The role requires strong computer skills, high attention to detail, and a professional customer-service approach; training will be provided for ServiceTitan usage.

Formación

• Strong computer skills and a high level of accuracy.
• Professional approach to customer service.
• Ability to manage accounts receivable with diligence.

Responsabilidades

• Invoice billing in ServiceTitan: review jobs, prepare, verify, and issue customer invoices accurately and timely.
• Accounts receivable management: post payments, monitor balances, aging reports, follow up on past-due accounts, maintain records.
• Customer phone support: respond to billing inquiries, process payments by phone, direct calls appropriately.
• Vendor bill matching: match bills to packing slips and resolve discrepancies with vendors.
• Vendor bill expense allocation: classify bills to GL accounts and approve payments.
• Data entry and auditing: ensure accuracy across systems.
• Interdepartmental coordination: support dispatch, technicians, and other departments for timely job completion.

Conocimientos

Attention to detail

Customer service

Communication skills

Data entry

Herramientas

ServiceTitan

Microsoft Office

Descripción del empleo

Heartland Home Services, Inc. in Barberton, OH is seeking an Accounting Clerk to support daily accounting operations with a focus on customer billing and accounts receivable. You will process invoices in ServiceTitan, post payments, and respond to billing inquiries by phone while ensuring accuracy and timely documentation.

The role requires strong computer skills, high attention to detail, and a professional customer-service approach; training will be provided for ServiceTitan usage.