Billing Analyst — Data-Driven Energy Billing

Oil Authority; Port Huron, Northern (MI, KY); Hybrid; USD 69,000 - 100,000; Full time

Benefits offered by this job

Health insurance

401K matching

Paid time off

Job summary

AltaGas is seeking a Billing Analyst to manage billing activities for transportation and gas customer programs. The role emphasizes validating daily readings, overseeing PowerSpring, and managing billing systems to support accurate customer invoicing.

You will collaborate across Gas Control, Operations, Marketing and Business Applications to drive process improvements, ensure data integrity, and support SOX/compliance. A strong analytical mindset and communication skills are required.

Qualifications

• Bachelor’s degree in Business, Statistics, Finance, Economics, Engineering or a related field.
• Minimum 5 years of experience with related technologies/tools and enterprise billing systems.
• Strong analytical and communication skills with ability to work with stakeholders.
• Experience with PowerSpring and billing systems is preferred.

Responsibilities

• Analyze billing processes to enhance customer experience and improve webPipeline and enQuesta systems.
• Oversee daily readings in PowerSpring and integration with webPipeline.
• Verify billing for usage, rates and special contracts.
• Collaborate with Gas Control, Operations, Marketing and Business Applications to ensure smooth billing operations.
• Drive process improvements and provide project management support for billing-related projects.
• Submit change requests and perform post-deployment testing and QA.
• Support collections and resolve billing disputes with Key Account Executives.
• Assist with regulatory compliance and SOX controls; support audits.
• Analyze billing data and generate regular reports and metrics.
• Compile internal and external data requests.
• Maintain and update policies and procedures for billing areas.
• Schedule daily batch processes including billing and cash uploads.
• Review third-party damage billings and ensure timely revenue recovery.

Skills

Analytical skills

Enterprise billing systems

PowerSpring

WebPipeline

EnQuesta

Stakeholder management

Education

Bachelor’s degree in Business, Statistics, Finance, Economics, Engineering or a related field

High school diploma or GED with 4 years of required experience

Associate degree with 2 years of required experience

Tools

PowerSpring

webPipeline

enQuesta

SEMCO billing system

Job description

AltaGas is seeking a Billing Analyst to manage billing activities for transportation and gas customer programs. The role emphasizes validating daily readings, overseeing PowerSpring, and managing billing systems to support accurate customer invoicing.

You will collaborate across Gas Control, Operations, Marketing and Business Applications to drive process improvements, ensure data integrity, and support SOX/compliance. A strong analytical mindset and communication skills are required.