Billing Analyst

CTDI; West Chester (Chester County); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Weekly pay every Thursday

Monthly Incentive Bonus

Health insurance

Vision insurance

401(k)

Life insurance

Disability insurance

Employee assistance program

Flexible spending account

Job summary

CTDI is seeking a Billing Analyst to ensure accurate invoicing aligned with contract terms and timely payments. You will work with IT to resolve data issues, monitor billing conformance, and support month-end closes in a fast-paced environment.

The role requires detail orientation, strong Excel/Access skills, and experience handling large databases, with excellent communication and multitasking abilities.

Qualifications

• 2-year degree required.
• 1+ years customer service/data analysis in billing preferred.
• Detail-oriented with strong Excel/Access skills.
• Experience with large databases and data management.
• Excellent written and oral communication.

Responsibilities

• Prepare and submit customer invoicing in accordance with contract requirements.
• Collaborate with IT to resolve data issues and requirements.
• Monitor assigned customer contacts to ensure contract billing conformance.
• Month-end closing and reconciliation of billing to revenue forecasts.
• Plan and implement QA for billing processes.
• Resolve customer disputes in a timely manner.
• Maintain rapport with customers; experience with vendor management is important.
• Proficient in Microsoft Office.

Skills

Detail oriented

Excel

Access

Large databases

Communications skills

Analytical

Multi-tasking

1+ years' experience in a customer

Education

2-year Degree

Job description

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

The Billing Analyst will issue invoices with a high degree of accuracy and have a keen eye for detail to ensure timely and precise payment processing. This role will require an eye for detail and an ability to use analytical to data and prioritize tasks in a fast-paced fluid environment. You should also be comfortable working with little supervision to meet tight deadlines.

Responsibilities

• Prepare and submit customer invoicing in accordance with assigned customer contract requirements.
• Work closely with the IT department to resolve any data issues and requirements.
• Constantly monitor assigned customer contacts to ensure that billing is in conformance with the contract requirements.
• Month-End closing, ensure that all assigned customer contract revenue is billed and accounted for. Minimize the need to accrue revenue. Assist with reconciling billing to revenue forecasts.
• Plan and implement quality assurance for assigned billing processes.
• Resolve customer disputes in a timely manner.
• Maintain excellent rapport with customers.
• Experience with vendor management is important.
• Microsoft Office experience is required.

Required Skills

• Detail oriented
• Excellent PC skills, proficient in MS Excel, Access preferred
• Experience in working with large databases and managing large data files
• Excellent oral and written communications skills
• Excellent analytical and problem-solving skills
• Ability to manage multiple priorities and projects
• 1+ years’ experience in a customer service/data analysis role
• Demonstrated knowledge of Excel and Access or other data management experience

Education

• 2-year Degree

Benefits

• Weekly pay every Thursday
• Monthly Incentive Bonus
• Positive, team-oriented, inclusive workplace
• Health insurance
• Vision insurance
• 401(k)
• Life insurance
• Disability insurance
• Employee assistance program
• Flexible spending account

Work Authorization

• United States (Required)
• Must be 18 years of age

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.

This position does not qualify for visa sponsorship.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.