Bilingual Warehouse Office Manager

NFI Industries; Joliet, Northern (IL, KY); Hybrid; USD 54,000 - 72,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k Plan

Paid Time Off

Paid Parental Leave

Wellness Program

Job summary

NFI Industries in Joliet, IL is seeking a Warehouse Office Manager to direct and support administrative and customer service functions while assisting Operations Management. You will supervise a small CSR team, handle payroll, accounts payable/receivable, and ensure accurate reporting.

The role requires 5+ years supervisory experience, bilingual Spanish preferred, and the ability to work 9 am–5:30 pm Monday–Friday with occasional extended hours; a high school diploma or higher is expected.

Qualifications

• High School Diploma required; Associates Degree preferred.
• At least 5+ years of Manager/Supervision experience.
• Experience in Distribution/fulfillment center preferred.
• MS Office proficiency; KRONOS payroll system experience.
• Bi-lingual Spanish preferred, not required.
• Able to work irregular hours, including nights, weekends, holidays.

Responsibilities

• Supervises Administrative/CSR staff, up to 3 employees.
• Ensures accurate data entry through training and audits.
• Maintains high customer satisfaction via close collaboration with CS and Ops.
• Manages AP/AR processes and monthly closings with accuracy.
• Coordinates payroll preparation and records management.
• Assists GM with schedules, HR data, and policy enforcement.

Skills

Bilingual Spanish

Analytical skills

Communication skills

Confidentiality

Time management

Education

High School Diploma

Associate degree preferred

Tools

KRONOS payroll system

MS Office

Job description

NFI Industries in Joliet, IL is seeking a Warehouse Office Manager to direct and support administrative and customer service functions while assisting Operations Management. You will supervise a small CSR team, handle payroll, accounts payable/receivable, and ensure accurate reporting.

The role requires 5+ years supervisory experience, bilingual Spanish preferred, and the ability to work 9 am–5:30 pm Monday–Friday with occasional extended hours; a high school diploma or higher is expected.