Bilingual Virtual Intake Coordinator — Teens’ Mental Health

Adolescent Wellness Academy; United States; Remote; USD 42,000 - 60,000; Full time

Job summary

Adolescent Wellness Academy is hiring a Bilingual Virtual Intake Coordinator to support admissions, virtual group sessions, and daily program administration for our adolescent virtual mental health program.

This non-clinical role works closely with admissions and clinical teams to keep care organized, accessible, and welcoming. You’ll guide English- and Spanish-speaking families through intake paperwork, scheduling, and program updates, while assisting with Zoom sessions and tech support.

Qualifications

• Fluent in English and Spanish with clear communication.
• Experience in behavioral health or intake/administration.
• Strong scheduling, data entry, and use of Zoom and digital tools.

Responsibilities

• Guide English- and Spanish-speaking families through intake paperwork, scheduling, and program updates.
• Support Zoom sessions, monitor chat, and troubleshoot access, audio, and video issues.
• Maintain accurate attendance, census, intake documents, and escalate safety concerns to clinical staff.

Skills

Bilingual English/Spanish

Scheduling

Communication

Tools

Zoom

Job description

Adolescent Wellness Academy is hiring a Bilingual Virtual Intake Coordinator to support admissions, virtual group sessions, and daily program administration for our adolescent virtual mental health program.

This non-clinical role works closely with admissions and clinical teams to keep care organized, accessible, and welcoming. You’ll guide English- and Spanish-speaking families through intake paperwork, scheduling, and program updates, while assisting with Zoom sessions and tech support.