Bilingual VIP Host (Spanish) – Gaming & Events

DraftKings Inc.; Massachusetts; On-site; USD 68,000 - 85,000; Full time

Job summary

DraftKings, a NASDAQ company headquartered in Boston, seeks a VIP Host to deepen relationships with our most engaged players and drive loyalty through a world-class experience.

You will build authentic relationships, manage communications and events, and collaborate across channels to deliver tailored promotions while upholding responsible gaming policies. This full-time role requires Spanish fluency and willingness to travel, with Massachusetts-based base pay 68k–85k USD plus bonuses.

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years of experience in a Sales, Account Management, or customer-facing role.
• Native or near-native fluency in Spanish.
• Comfort in a fast-paced, collaborative, entrepreneurial environment.
• Willingness to travel and work nights and weekends.
• Must be able to obtain and maintain required State Gaming Licenses.

Responsibilities

• Create new business revenue by understanding and developing strong, authentic, and trusted player relationships.
• Manage all aspects of the relationship with the player through local events, regular communications, and escalation responses.
• Maintain a thorough understanding of the market while proactively providing new game offerings, promotions, channels, and platforms to players.
• Compile player feedback to support improvements to the platform and identify opportunities.
• Execute against all VIP policies and guidelines, including responsible gaming policies.

Skills

Spanish fluency

Analytical mindset

Sales/Account management experience

Customer-facing experience

Education

Bachelor's degree or relevant experience

Job description

DraftKings, a NASDAQ company headquartered in Boston, seeks a VIP Host to deepen relationships with our most engaged players and drive loyalty through a world-class experience.

You will build authentic relationships, manage communications and events, and collaborate across channels to deliver tailored promotions while upholding responsible gaming policies. This full-time role requires Spanish fluency and willingness to travel, with Massachusetts-based base pay 68k–85k USD plus bonuses.