VIP Player Engagement & Onboarding Associate

DK Crown Holdings Inc.; United States; Remote; USD 54,000 - 68,000; Full time

Job summary

DraftKings in Boston, a regulated gaming company, seeks a VIP Sales Associate to engage high-potential players and build lasting relationships across channels.

You will help evaluate VIP placement, craft engagement strategies, and contribute to onboarding enhancements while supporting new state product launches. Applicants should have a bachelor’s degree and at least one year in client-facing roles, with willingness to travel and work nights/weekends; gaming licenses may be required.

Qualifications

• Bachelor's degree in a related field and at least 1 year of client-facing experience.
• Analytical and solutions-focused mindset to deliver results for our customers.
• Adaptive in a fast-paced, collaborative, and entrepreneurial environment.
• Willingness to travel and work nights and weekends.
• Must be able to obtain and maintain required State Gaming Licenses.

Responsibilities

• Engage with high-potential players through multiple channels to build strong relationships.
• Evaluate a player's potential for VIP program placement.
• Develop and optimize strategies for player engagement and qualification.
• Provide feedback to improve onboarding and promote a positive player experience.
• Support business acquisition for new state product launches.

Skills

Analytical mindset

Adaptability

Client-facing

Education

Bachelor's degree in a related field

Job description

DraftKings in Boston, a regulated gaming company, seeks a VIP Sales Associate to engage high-potential players and build lasting relationships across channels.

You will help evaluate VIP placement, craft engagement strategies, and contribute to onboarding enhancements while supporting new state product launches. Applicants should have a bachelor’s degree and at least one year in client-facing roles, with willingness to travel and work nights/weekends; gaming licenses may be required.