Bilingual VIP Customer Service Specialist Spanish/Portuguese

24 Seven Talent; Sunrise (FL); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Performance & Sales Bonus

Medical insurance

Vision insurance

Job summary

A dynamic staffing agency is looking for a Bilingual VIP Customer Service Specialist in Sunrise, FL. The ideal candidate will have 2-3 years of experience in high-touch service environments and must be fluent in Spanish and/or Portuguese. This role involves delivering exceptional service, responding to client inquiries, and ensuring a smooth, premium experience for clients. A strong background in luxury service, detail-oriented skills, and empathy are essential to succeed in this role.

Qualifications

• Must have 2-3+ years in a client-facing role, preferably in luxury or high-touch service.
• Strong written and verbal communication skills required.
• Ability to remain composed under pressure.

Responsibilities

• Deliver personalized service across phone, email, and chat.
• Act as a trusted point of contact for client inquiries.
• Collaborate with internal teams to meet client needs effectively.

Skills

Communication skills

Empathy

Detail-oriented

Education

2-3 years of experience in customer service

Tools

CRM systems knowledge

Job description

A dynamic staffing agency is looking for a Bilingual VIP Customer Service Specialist in Sunrise, FL. The ideal candidate will have 2-3 years of experience in high-touch service environments and must be fluent in Spanish and/or Portuguese. This role involves delivering exceptional service, responding to client inquiries, and ensuring a smooth, premium experience for clients. A strong background in luxury service, detail-oriented skills, and empathy are essential to succeed in this role.