Portuguese-Speaking Vacation Concierge – LatAm

The Walt Disney Company; Orlando (FL); On-site; USD 22,844 - 32,535; Full time

Benefits offered by this job

Paid training

Opportunities for performance evaluations

Job summary

A multinational entertainment corporation is seeking a Latin America Portuguese Specialist in Orlando. This entry-level role involves assisting guests in planning vacations while providing exceptional service in both Portuguese and English. Candidates must have strong communication skills and prior customer service experience, with a commitment to working flexible hours. The position offers competitive hourly pay and training opportunities, emphasizing a positive guest experience and attention to detail.

Qualifications

• Bilingual in English and Portuguese, with strong verbal and written communication skills.
• Sales and service experience in a customer service or contact-center environment.
• Flexibility with work schedule, including nights and weekends.

Responsibilities

• Assist guests with vacation planning in Portuguese.
• Handle booking modifications and payment processing.
• Support Internet Help Desk services and troubleshoot guest experiences.

Skills

Bilingual in English and Portuguese

Sales and service experience

Strong communication skills

Flexibility with work schedule

Problem-solving skills

Computer proficiency

Tools

Microsoft Office

Job description

A multinational entertainment corporation is seeking a Latin America Portuguese Specialist in Orlando. This entry-level role involves assisting guests in planning vacations while providing exceptional service in both Portuguese and English. Candidates must have strong communication skills and prior customer service experience, with a commitment to working flexible hours. The position offers competitive hourly pay and training opportunities, emphasizing a positive guest experience and attention to detail.