Bilingual Vietnamese Client Support Specialist Onsite Plano

Universal Processing LLC; Houston (TX); On-site; USD 35,154 - 39,060; Full time

Job summary

Universal Processing LLC is hiring for a Client Support role based in Plano, TX. This fully onsite position involves processing client applications and directly interacting with clients to support their needs.

Fluency in Vietnamese (reading and writing) is a must, along with strong communication and problem-solving skills. The position offers a monthly salary starting at $3,150 during the probationary period, increasing to $3,500 upon successful completion.

Qualifications

• Must be authorized to work in the US at the time of hire.
• Bilingual proficiency in Vietnamese is required; must be able to read and write.
• Able to actively listen to clients and interact with clients in a friendly and patient manner.

Responsibilities

• Processing client applications for credit card processing services.
• Listening and responding to customers’ needs.
• Keeping records of clients’ interactions and actions taken.

Skills

Bilingual proficiency in Vietnamese

Strong communication skills

Critical thinking

Detail-oriented

Analytical abilities

Proficient with Excel and Word

Job description

Universal Processing LLC is hiring for a Client Support role based in Plano, TX. This fully onsite position involves processing client applications and directly interacting with clients to support their needs.

Fluency in Vietnamese (reading and writing) is a must, along with strong communication and problem-solving skills. The position offers a monthly salary starting at $3,150 during the probationary period, increasing to $3,500 upon successful completion.