Bilingual Client Support Specialist (Spanish) – Onsite Plano

Universal Processing LLC; Plano (TX); On-site; USD 35,154 - 39,060; Full time

Benefits offered by this job

Medical, vision, and dental coverage

Generous PTO

401k

On-the-job training

Job summary

Universal Processing LLC is seeking a Client Support professional to join our team in Plano, TX. This fully onsite role involves direct interaction with clients, assisting with application processing, and supporting our sales efforts. Candidates must be fluent in Spanish, possess strong communication skills, and be detail-oriented.

This position offers a starting monthly salary of $3,150 during the probationary period, increasing to $3,500 upon completion. Benefits include medical coverage, generous PTO, and on-the-job training.

Qualifications

• Must be authorized to work in the US at the time of hire.
• Bilingual proficiency in Spanish with reading and writing skills.
• Strong communication skills and critical thinking abilities.

Responsibilities

• Process client applications for credit card processing services.
• Listen to and address customer concerns and needs.
• Maintain records of client interactions and actions taken.
• Provide technical assistance for terminal hardware issues.
• Help plan department goals and suggest efficiency improvements.

Skills

Bilingual proficiency in Spanish

Strong communication skills

Detail-oriented

Proficient with Excel

Proficient with Word

Job description

Universal Processing LLC is seeking a Client Support professional to join our team in Plano, TX. This fully onsite role involves direct interaction with clients, assisting with application processing, and supporting our sales efforts. Candidates must be fluent in Spanish, possess strong communication skills, and be detail-oriented.

This position offers a starting monthly salary of $3,150 during the probationary period, increasing to $3,500 upon completion. Benefits include medical coverage, generous PTO, and on-the-job training.